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Leaders need more than visibility. They need confidence that they can trust the information they’re seeing. FOCUS™ embeds governance, proven delivery practices and execution discipline to strengthen the inputs behind the dashboard. By changing the way projects are delivered, leaders can make more informed decisions.

FOCUS™ began with a practical delivery problem. Experienced programme practitioners saw that significant investment in technology, consultants and capability did not always lead to better delivery or better business outcomes. They built FOCUS™ to help close that gap. Meet the people behind this thinking.

Getting software into an air-gapped network is hard enough. It shouldn't need to call home once it's in. Browserless is a headless browser server for Puppeteer and Playwright. The Enterprise image licenses with time-limited offline keys and needs no external connections or callbacks to run. Metrics stay on a local /metrics endpoint, and OpenTelemetry exports only to an endpoint you set.

Chrome leaks memory over time, and concurrent sessions fight over CPU and RAM. If you run your own headless fleet, you already know. Browserless is a headless browser server for Puppeteer and Playwright that runs as a Docker container in your network. It caps concurrency and queues the overflow. Stuck sessions hit a timeout. With health checks on, it turns away new sessions when CPU or memory runs hot.

Heute läuten wir eine neue Ära des Dokumentenmanagements ein. Das neue DocuWare ist da und macht den Zugriff auf Informationen einfacher, intelligenter und produktiver als je zuvor. Alles auf einer zentralen, integrierten Plattform. Freuen Sie sich auf: - Die nächste Generation der neuen DocuWare Plattform, die noch intuitiver, leichter zu erlernen und darauf ausgelegt ist, Ihre Arbeit noch effizienter zu machen. - Neue Funktionen für DocuWare Intelligent Document Processing (IDP), darunter GenAI-gestützte Datenextraktion und Stammdatenabgleich. - Unseren neuen KI-Assistenten DocuWare Aura, der Dokumente analysiert, Inhalte zusammenfasst und Ihnen dabei hilft, schneller die richtigen Antworten zu finden. Entdecken Sie jetzt alle Neuerungen: https://lnkd.in/ed8NQk9U

Aujourd’hui, nous entrons dans une nouvelle ère de la gestion documentaire. Le Nouveau DocuWare est désormais disponible, prêt à booster votre productivité et à vous offrir un accès agile et intelligent à l’ensemble de vos informations, réunies sur une plateforme centrale, moderne et parfaitement intégrée. Vous pouvez dès maintenant profiter de : - Une plateforme entièrement repensée, avec une interface intuitive, plus simple à prendre en main, pour vous permettre de gagner en efficacité au quotidien. - Des fonctionnalités innovantes d’intelligence documentaire, telles que l’extraction automatisée de données via GenAI ou la correspondance intelligente avec vos données de référence. - Notre nouvel assistant IA, DocuWare Aura, qui analyse et synthétise vos documents pour répondre instantanément à vos questions et faciliter la prise de décision. Découvrez toutes ces nouveautés ici : https://lnkd.in/eAuH9meW

Before Contented, Duncan Cotterill's approach to meeting documentation was standard for the sector; a mix of transcription tools, dictaphones and manual note-taking. Contented has transformed this process, and the benefits extend well beyond the end of the meeting. Structured, custom outputs are ready in moments. They're more comprehensive and accurate than manual note-taking produced, meaning the team's focus is now fully on delivering great client solutions, not documenting them.

Like using Lovable or Replit inside your own VPC. Check out our startup deal: https://lnkd.in/g7X5STeP

Contented was founded in Christchurch by Lucy Pink and Hannah Hard-Jones, based on their belief that conversations are the most underutilised resource in the world. It turns recorded meetings into business-ready documents and insights, and is now trusted by 400+ organisations globally. Those companies collectively produce more than 16,000 documents a month, capturing millions of minutes of conversations.

October 1st International coffee day ☕ a moment to pause and connect. Great ideas don’t always start in a meeting room. Sometimes they start over coffee — with a quick question, a different perspective, or a conversation with someone from another team. At develogics®, a coffee break is also a chance to pause for a moment, step away from the screen and simply talk. About a project, a problem you’re facing, or anything that happens to come up. And sometimes, a casual conversation with a colleague from another team is all it takes to look at a problem differently or find a new solution. Because good collaboration isn’t only built in meetings. It’s also built in those small, everyday moments when people have time to talk. ☕ Curious about what it’s like to work with us? Take a look at the projects we work on and the opportunities. And if you’d like to know more, we’d be happy to hear from you. Visit our website: https://lnkd.in/dsVCX9P8

Since we launched REX, the interest has been louder than anything we've seen. And it changed how we sell. Everyone buying AI right now is asking the same question: Is this real, and will it actually work for me? Most AI is sold on a promise and proven on the customer's time. And the current market is demanding real results, before actual commitment. We're lucky because REX shows results early enough that we don't have to ask for the benefit of the doubt. So we've moved to a POC-led process. We put REX on your real deals, you see what it does, then you decide. In a market full of promises, we'd rather show you. This worked really well, so we're reshaping the team around this motion and hiring 3 roles in London: → Founding SDR → Solutions Engineer → Customer Success Manager If you want to sell something that proves itself in front of the customer, come build this with us. https://lnkd.in/eckKrz4v

dotCMS gives teams at compliance-led enterprises in Europe source access, visual editing, multi-site governance and the freedom to deploy in our cloud, yours or on-prem — without tying your content operation to another closed enterprise stack.

When you’re holding a strong hand, you don’t fold. You build on it. 🃏 Developers have relied on Form.io to solve complex problems and build enterprise applications for years. Now, AI adds another card to the hand — giving developers more ways to create, automate, and move faster. Because the future of development isn’t about gambling on what comes next. It’s about having the right tools at the table. Devs + Form.io + AI. Now that’s a hand worth playing. ♠️ 🎰 Speaking of, find us in Las Vegas at #ITCVegas THIS WEEK with InsureTech Connect — Booth 818 🤠 Can't miss us, we'll be in the cowboy hats. #Formio #AgenticCoding #AI #Developers #EnterpriseDevelopment

European organizations don't all have the same data-residency, sovereignty or infrastructure requirements. Your CMS shouldn't force you into one deployment model. Run dotCMS fully managed, deploy Cloud Anywhere in your own AWS, Azure or GCP account and region, or self-host when policy requires it. Backed by ISO 27001, ISO 42001 and SOC 2 Type II — with control over where your CMS infrastructure runs.

An AI you can keep improving Most AI tooling gives you limited visibility into what is happening under the hood. That is fine when everything works, but it makes it hard to improve things when it does not. HALO is built on the assumption that your team needs to be able to see, question, and correct what the AI is doing at any point. If you are managing AI for customer service, whether you built something yourself, stitched together tools, or are working with a platform that does not give you this level of insight, the gap between running an AI agent and actually managing one comes down to exactly this: can you see what it is doing, and can you act on it? The new analytics features make that more practical. If you are already using HALO, the Resolution Rate breakdown, Customer Feedback Score, and Topic Analysis are available in your analytics overview now.

Iedere AI-training leert je om context mee te geven. Maar hoe krijg je dat voor elkaar bij elk van de 10.000 klanten in je database? Want wie is die klant? Welke stap in de klantreis heeft hij net gezet? Heeft hij al eerder gekocht, of is dit zijn eerste contact? Welk kanaal gebruikt hij het liefst? Reageert hij op aanbiedingen, of haakt hij dan juist af? Vang je die context, dan kun je er conclusies uit trekken en op handelen, op het juiste moment voor elke klant. Hoe meer context, hoe scherper het resultaat. Na HALO lanceren we een nieuw dataplatform dat precies dát doet. Realtime klantcontext, AI en messaging in één fundament. Één gedeelde context waaruit marketeers én agents gelijktijdig putten. Gebouwd voor agents die in real time beslissingen nemen. Hoe dit precies werkt, laat ik je op 25 juni live zien. We organiseren dan een event op CM.com Campus in Breda, met daarna een groot feest in ons nieuwe park. Wil je livestream volgen? De link staat in de comments. Wil je er live bij zijn? Stuur me dan een berichtje.

Great CS teams don't just win back renewals in the final 30 days, when the health score shows up red. They drive adoption and value all year, so by renewal day there's nothing left to save. The renewal just happens. Hook gives you the visibility and actionability to run a truly proactive Customer Success motion. Our AI agents spot risk and opportunity 180 days out, queue up the next best move for every account, and support your CSMs in reaching their goals from onboarding, through adoption to renewal. That means less firefighting, and more renewals that are a non-event.

Your customer story is scattered across your CRM, product data, tickets, inboxes, call recordings and the news. Hook brings it all into one place, and uses AI and machine-learning to turn it into reliable, actionable insights. So your data → turns into revenue. That means better account discovery for your CSMs, customer meetings prepped in seconds, and Hook Chat always on the go to answer any burning questions.

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Se o seu onboarding ainda depende apenas de selfie e OCR, você pode estar correndo um risco regulatório e operacional que nem imagina. O avanço de ameaças impulsionadas por IA generativa — com o salto de 126% no uso de deepfakes e identidades sintéticas no Brasil — mudou completamente as regras do jogo no SFN. Perfis falsos agora constroem histórico e transitam entre instituições via Open Finance, enquanto a ANPD e o Banco Central (Resoluções CMN nº 5.261 e BCB nº 518/2025) apertam o cerco sobre a retenção biométrica e a validação de contas. Para discutir o que isso muda na prática, a Vericode apoia o painel que a Fast Movn realiza com lideranças do regulador e do mercado: Convidamos sua liderança para um painel exclusivo: 🔴 Evento: Segurança Cibernética no SFN: Riscos de IA, Provas Digitais e Vulnerabilidades no Liveness Data: 21 de outubro de 2026 (quarta-feira) Horário: 10h30 às 12h00 Formato: Transmissão online restrita Painelistas: Aristides Andrade Cavalcante Neto (Chefe do Degef - Banco Central do Brasil), Bruno Balduccini (Sócio do Pinheiro Neto Advogados) e Almir Carrion (Fast Movn). Apoio: Pinheiro Neto Advogados e Vericode.

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Take a look inside the training playbook two global BPOs use to ramp agents at scale. This free guide shows how Teleperformance and ResultsCX rebuilt frontline training around one idea: build systems, not bottlenecks. You'll see the real workflows behind faster curriculum builds, better-prepared agents and lower early attrition, laid out as steps you can adapt this quarter. → How one SME's workflow became live training content in under a week → How simulated practice cut early attrition in a side-by-side pilot → How to use one piece of content across onboarding, practice and on-the-job support Download the guide free ↓

🇨🇦 The rise in fraud involving generative AI (such as deepfakes) and new regulatory rules (from the ANPD, CMN, and BCB) require institutions within the National Financial System (SFN) to re-evaluate and update their traditional identity validation processes. On October 21, we will convene a high-level institutional panel to discuss the operational, legal, and regulatory implications for the upcoming cycle: 🔶 Aristides Andrade Cavalcante Neto — Head of the Financial System Management Department (Degef) at the Central Bank of Brazil. He will present supervisory guidelines, the Central Bank’s cybersecurity assessments, and suptech initiatives. 🔶 Bruno Balduccini — Partner at Pinheiro Neto Advogados. He will analyze the impact of the upcoming ANPD resolution on sensitive biometric data, the implementation of "black-box" automated decision-making, and the controlling institution's joint liability regarding the supply chain. 🔶 Almir Carrion — Director of Products and Innovation at Fast Movn. He will serve as the technical moderator, addressing frictionless onboarding architectures based on device fingerprinting and real-time contextual validation. The event is supported by Pinheiro Neto Advogados and Vericode. Event Details: 👉Date: October 21, 2026 (Wednesday) 👉Time: 10:30 AM – 12:00 PM 👉Format: Online broadcast exclusive to financial sector executives 👉Registration and access confirmation: https://lnkd.in/daAZ54dR Register now! We look forward to seeing you there! 🇧🇷 O aumento de fraudes com IA generativa (como deepfakes) e as novas regras regulatórias (ANPD, CMN e BCB) exigem que as instituições do SFN reavaliarem e atualizem seus processos tradicionais de validação de identidade. No dia 21 de outubro, reuniremos uma mesa institucional de alto nível para discutir os impactos operacionais, jurídicos e regulatórios para o próximo ciclo: 🔶Aristides Andrade Cavalcante Neto — Chefe do Degef do Banco Central do Brasil. Apresentará as diretrizes de fiscalização, os diagnósticos de cibersegurança do Bacen e as iniciativas de suptech. 🔶Bruno Balduccini — Sócio do Pinheiro Neto Advogados. Analisará os impactos da futura resolução da ANPD sobre biometria sensível, a vedação de decisões automatizadas "caixa-preta" e a responsabilidade solidária da instituição controladora sobre a cadeia de fornecedores. 🔶Almir Carrion — Diretor de Produtos e Inovação da Fast Movn. Conduzirá a moderação técnica, abordando arquiteturas de onboarding sem atrito baseadas em device fingerprinting e validação contextual em tempo real. O evento conta com o apoio das empresas Pinheiro Neto Advogados e Vericode. Detalhes do Evento: 👉Data: 21 de outubro de 2026 (quarta-feira) 👉Horário: 10h30 às 12h00 👉Formato: Transmissão online restrita a executivos do setor financeiro 👉Inscrições e confirmação de acesso: https://lnkd.in/daAZ54dR Inscreva-se! Esperamos por você! Vericode Almir Carrion Bruno Balduccini Aristides Cavalcante Neto Pinheiro Neto Advogados

Choosing the right search and product discovery platform means understanding how the leading vendors compare. Coveo has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Search and Product Discovery for the third consecutive year and has earned 4.5 out of 5 across 296 Gartner® Peer Insights™ ratings. Get the report and compare vendors side by side.