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Crescendo CXP delivers FAST: Full stack CX, Applied expertise, Self-improving AI, and Time to value. Live in four weeks, one expert-backed platform continuously improves, with results that compound over time.

Not every customer question needs a ticket and a wait in line. Crescendo, the AI-native customer experience platform, resolves 70% of conversations automatically, so your team can spend their time where it moves the needle.

AI that changes your intranet? Only with your say-so. Conductor works inside your existing permissions, waits for your approval and logs every action. Watch the 2 min tour.

“Why can’t she see that site?” Sound familiar? Conductor checks HR data, groups and the audit log, then suggests the fix for you to approve. Watch the 2 min tour.

Requirements, testing, defects, and project planning shouldn't feel like separate pieces of a puzzle. SpiraPlan brings your software development lifecycle together in one platform, with embedded AI to help your team work more efficiently. Reduce complexity, improve visibility, and spend less time managing disconnected workflows. Discover a smarter approach to software lifecycle management.

An AI agent doesn't inherit the judgment that used to live in a lawyer's head. See what has to be made explicit before it can act on a matter.

Quotes, orders, contracts, and pricing: 11 AI sales agents take over the routine steps so your sales team handles only the exceptions. Get the 8-page overview.

Disposition protects the value of what’s kept. More than administrative housekeeping, it’s what keeps the context worth trusting.

Too many tools. Too much manual work. Not enough visibility. Managing your software development lifecycle shouldn't be harder than the work itself. SpiraPlan combines requirements, project planning, testing, and traceability with embedded AI capabilities to help teams simplify their workflows. Spend less time managing complexity and more time getting work done.

See how Infor CloudSuite Distribution brings orders, inventory and supply chain into one suite, with a specialist who starts from your priorities.

Vertriebsleiter aufgepasst 📊 Vertraust du deinem Forecast? Viele Vertriebsteams arbeiten parallel in CRM und Excel. Die Folge: doppelte Pflege, fehlende Transparenz und unsichere Entscheidungen. Im kostenlosen Webinar erfährst du, wie du solche Brüche vermeidest und CRM als echte Arbeitsumgebung nutzt.

Sluta vänta på SDK. Vi visar var DOCS fungerar bäst och hur du kommer igång.

Följ med när vi tar ett enda dokument genom hela kommunikationsprocessen i DOCS, live i Teams 6/11.

Book your demo with an Infor food and beverage specialist. We’ll work with you to shape a personalized experience based on your priorities.

If you want to operate agents effectively at scale, Microsoft Ignite has sessions made for you. Join us online for free, November 17–20, 2026. 🤖 Explore expert-led sessions on AI agents across sales, service & the contact center, insights you can put to work right away. Register now.

Een vraag over een energierekening of termijnbedrag vraagt soms ook om controle van klantgegevens en verwerking van een wijziging. Freeday richt digitale medewerkers in die gegevens controleren, afgesproken wijzigingen verwerken en de afhandeling bevestigen. Volgens de werkinstructies van de energieleverancier en in de bestaande systemen. Een medewerker neemt over waar beoordeling of persoonlijk contact nodig is. Vraag een demo aan voor klantafhandeling bij energieleveranciers.

Vertriebsleiter aufgepasst 📊 Vertraust du deinem Forecast? Viele Vertriebsteams arbeiten parallel in CRM und Excel. Die Folge: doppelte Pflege, fehlende Transparenz und unsichere Entscheidungen. Im kostenlosen Webinar erfährst du, wie du solche Brüche vermeidest und CRM als echte Arbeitsumgebung nutzt.

Last week we hosted another 'Keep or Kill' dinner in London. Every guest brings 1-2 tools they’ve added or dropped. Here’s what came out of it: 🟢 Added and loved → Nooks got the most airtime by far. An SDR who moved into an AE role said losing it would be like losing a limb. Reps went from 20 or 30 dials a session to 70, and call pods where managers listen in turned dialing into a team sport. → TitanX matches the prospect’s US carrier before dialing. Connect rates went from 2% to 12%, and pickup rates keep climbing right up to the seventh call. → Kernel was called the cornerstone of territory planning by two guests, independently. It maps every entity back to the brand and shows the source behind every data point, so reps actually trust it. → Airspeed pulls every call into the CRM, so reps stop updating fields and the team can ask “why are we winning?” at scale. → Consensus lets champions share demo snippets with the buyers the rep never gets to meet. 🔴 Dropped and not missed → 6sense: Intent data arrives too late: once someone is reading your product pages, the buying process has already started. The team now tracks signals instead, like a CRM rollout, a new CIO or a champion moving companies. → Clari: One RevOps lead rebuilt it inside Salesforce in two weeks. → Apollo.io: “I just wanted contacts.” → Cognism, which gave way to Lusha for EMEA coverage. 🔍 Repeating patterns → Bad data is the one universal pain. Every seat mentioned it. One team deleted 1.6 million accounts, another deleted 60,000, and nobody missed them. Fix the data before you put AI on top. →“How does it plug into Claude?” is now a kill criterion. Several teams work Claude-first. Tools without a decent MCP are on borrowed time, and teams are happy to rebuild what they can. → Everyone is becoming everything, and buyers are tired of it. The tools people love do one job brilliantly. My takeaway: the bar has moved from “what can your tool do” to “what do you do so well I’d never bother rebuilding it.” Fair question for all of us building in this space, Flowla included. Huge thank you to everyone who joined. Next one’s in November, so ping me if you’d like a seat at the table.

In many contact centers, the people closest to the work have to wait for someone else to change how it runs. A new client requirement, a compliance update, or a workflow tweak becomes a ticket in another team’s queue, and the floor works around the old setup until it’s done. For agencies and BPOs, a client is often waiting too. Teams move faster when the managers who know what needs to change can make those changes themselves, with rules set at the company, line-of-business, or individual account level, so each change stays exactly where it belongs. Intelligent Contacts puts that access in your managers’ hands, right from a web browser. 👉 Request a demo and see how quickly a change goes from request to live.

Voor aftersalesteams in huishoudelijke apparaten: één ontbrekend serienummer kan van een reparatieaanvraag een hele mailwisseling maken. Een digitale collega van Freeday vraagt ontbrekende gegevens op, bereidt het dossier voor in je bestaande systemen en draagt uitzonderingen over aan je team. Wij verzorgen de inrichting, koppelingen en het dagelijks beheer. Vraag een demo aan van de intake en overdracht van een reparatieaanvraag.

For contact center leaders, a long migration adds up fast: you pay for two systems, train twice, and delay every result you switched for. The smoothest migrations follow a pattern. They start with one team or one number, keep configuration in operations’ hands, and limit how many integrations need testing. Most Intelligent Contacts clients are up and running about two weeks after signing, and even complex projects take 30 to 45 days, all handled by our in-house, US-based team. 👉 Request a demo and walk away with a realistic plan built around how your team runs today.

¿Integrar una API de mensajería lleva semanas? En Esendex te demostramos que no. ⏱️ Hemos creado una nueva API multicanal (SMS, WhatsApp y RCS) diseñada específicamente para no hacerte perder el tiempo: documentación ultra clara, integración limpia y cero complicaciones. Tan fácil es, que 𝐥𝐨 𝐡𝐞𝐦𝐨𝐬 𝐝𝐞𝐦𝐨𝐬𝐭𝐫𝐚𝐝𝐨 𝐞𝐧 𝐯í𝐝𝐞𝐨: 𝐦𝐢𝐫𝐚 𝐜ó𝐦𝐨 𝐞𝐧𝐯𝐢𝐚𝐦𝐨𝐬 𝐞𝐥 𝐩𝐫𝐢𝐦𝐞𝐫 𝐦𝐞𝐧𝐬𝐚𝐣𝐞 𝐝𝐞 𝐩𝐫𝐮𝐞𝐛𝐚 𝐞𝐧 𝐦𝐞𝐧𝐨𝐬 𝐝𝐞 5 𝐦𝐢𝐧𝐮𝐭𝐨𝐬. 🎬 Acepta el reto tú también: ✅ Integración ultrarrápida ✅ Infraestructura y servidores 100% en Europa (RGPD) ✅ Soporte técnico 24/7 Si tu proveedor actual (Twilio, Sinch y otros) te complica la vida con integraciones infinitas y soporte lento, dale al play y descubre lo fácil que es cambiar. 👉 Mira el vídeo completo y prueba la API gratis aquí: https://lnkd.in/e6iGwWRF

Intranetideeën verzamelen voor 2027? Ontdek welke intranetfunctionaliteiten essentieel zijn voor sterke interne communicatie, hoge adoptie en schaalbaarheid binnen SharePoint. Deze gids biedt: ✔️ een overzicht van 60+ intranetfeatures en modules ✔️ concrete toepassingen voor communicatie, HR en IT ✔️ oplossingen gebouwd op SharePoint en Microsoft 365

Some things are just better with a sidecar. 🏍️🐾 Developers and Form.io have been riding together for years, turning complex development challenges into powerful, scalable applications. And now? Agentic Coding is along for the ride, bringing a whole new level of speed, efficiency, and innovation to the journey. Same trusted foundation. More horsepower. And a whole lot more possibilities on the open road. Devs + Form.io + AI. Now that's a ride worth taking. 💨😉 #Formio #AgenticCoding #AI #Developers #AIEngineering