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Two weeks ago, we turned down our third inbound acquisition offer. As an immigrant who didn’t grow up rich, saying no to life‑changing money isn’t easy. I’ve been a broke founder practically my entire life. No exit, no liquidity. No high-paying FAANG job (probably can’t even get the job 😅) But for both myself and Koushik, the mission has always been bigger than the multiple. And for us, the signals that we’re on the right mission are compounding: growth rate, customer love, and brand pull, all accelerating month over month. Our dream logos are starting to knock on our door weekly. And the team’s execution gives me more conviction today than ever. We’re building Supademo for the long term, and we’re just getting started. Founders: what principles guide a “not yet” for you, even when the offer looks great on paper?

Phase 1: Core foundation (Days 1-30) Phase 2: Department expansion (Days 31-60) Phase 3: Full automation (Days 61-90) The exact implementation roadmap for operational clarity. Download our free playbook now!

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In this post, we'll uncover the psychology behind storytelling, review the core elements of a compelling sales story, and provide tips on structuring stories for maximum impact. Read more 👉 https://lttr.ai/Ah2Xk #Insurance #SalesStrategy #ValuableTool #InsuranceSales #LowConversionRate

When your customer support teams, sales reps, marketers, and in-store staff all know what is happening across channels, they create smoother handoffs and deliver faster, more helpful responses. Read more 👉 https://lttr.ai/Ah1KK #Omnichannel #CustomerEngagement #DigitalStrategy

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When people ask me how to “get everyone involved” in a Voice of the Customer programme, I usually say: don’t start with technology. Start with behaviour. The biggest barrier isn’t access to feedback. It’s the belief that feedback belongs to one team—or that it will be used to point fingers. If VoC feels like a monthly judgement, people avoid it. If it feels like a shared learning loop, people join. What helps: ➡️ Make it visible. Let teams see the voice of the customer in a way that fits their world. Executives want a clear link to priorities. Frontline teams want practical takeaways. Product wants recurring themes. Ops wants root causes. ➡️ Make it actionable. Choose a few priorities together. Don’t boil the ocean. Agree on ownership, and the next decision the feedback will influence. If there’s no action path, the energy fades fast. ➡️ Make it human. Mix data with real stories. A single comment can create empathy faster than a chart ever will. ➡️ Make it social. Run short cross-functional sessions where people solve one customer pain point together. Those moments build trust between departments—and that trust is what keeps VoC alive. VoC works best when it becomes a team sport. The goal isn’t perfect alignment. It’s steady collaboration. #VoC #CustomerFeedback #EmployeeExperience #CX

Some partnerships start with a coffee that lasts hours longer than anyone planned. Ours started on a rooftop in Riyadh. Last year, Michel Stevens from CXM Academy invited me to join him at a CX conference in Saudi Arabia. We hit it off — and kept talking. Michel has since become a regular guest on our CX Matters podcast, and we keep arriving at the same conclusion: the CX industry doesn't have a knowledge problem. It has an execution problem. Great insights die in dashboards. Trained professionals go back to organisations that aren't set up to act on what they've learned. The gap between knowing and doing is where most CX programs quietly fail. That's why I'm happy to announce that Hello Customer is now officially partnering with CXM Academy — to bring CX skills and CX tools closer together. CXM Academy builds the skills. Hello Customer provides the tools and the intelligence. Neither is worth much without the other. We're already cooking up more projects together. More to come. 🎧 CX Matters podcast: https://lnkd.in/eYSwNFRk Monetizing the Experience course: https://lnkd.in/ekYPSNRv

Most visitors want to explore the product, not jump straight into a 45‑minute discovery. Today, only the small group that clicks “book a demo” ever sees your expertise. A guided interactive demo lets more prospects experience your best use cases before they meet you, and surfaces those worth your time. Book a demo to see how this warms up your pipeline.

Your product video is passive. It gives you views, not usable funnel data. With an interactive demo, you turn that spot into an active conversion path. Buyers click through real flows, so you see where they drop, where they convert, and which steps create intent. Swap static video for a trackable, testable experience your team can launch in minutes. Book a demo to see the metrics you could plug into your reporting.

A global investment operations team was buried in manual workflows. Audit prep was reactive. Approvals were fragmented. Visibility was limited. They implemented HighGear to centralize and automate regulated workflows — without waiting on IT or overhauling ERP. Now they have: • Audit-ready process visibility • Automated approvals • Enterprise-grade governance • Faster deployment across teams See how they transformed operations.

HyperFormula 3.3.0 is the largest function release in the project's history — 20 new Excel-compatible functions in a single update. The headline addition is the complete D* database function family: DSUM, DAVERAGE, DMAX, DMIN, DPRODUCT, DCOUNT, DCOUNTA, DGET, DSTDEV, DSTDEVP, DVAR, and DVARP. These let you filter and aggregate structured data using criteria ranges, all within a formula — no external query logic needed. Also new in this release: - PERCENTILE and QUARTILE families, including .INC and .EXC variants for Excel-consistent boundary handling - TEXTJOIN — concatenate ranges with a delimiter, skip empty cells - SEQUENCE — generate arrays of sequential numbers; configurable rows, columns, start value, and step - Two memory leak fixes for long-running instances, plus a new maxPendingLazyTransformations config option for explicit memory control - AI integrations in development: Vercel AI SDK, LangChain, and an MCP server — letting agents offload formula evaluation to a deterministic engine instead of recomputing it on demand Try it out 👇 https://lnkd.in/gaBeprvp #HyperFormula #JavaScript #AI

𝗘𝗲𝗻 𝗱𝗲𝗮𝗹𝗲𝗿 𝗶𝗻 𝗔𝘇𝗶𝗲̈ 𝗺𝗲𝘁 𝗲𝗲𝗻 𝗸𝗮𝗽𝗼𝘁 𝘁𝗮𝗻𝗱𝘄𝗶𝗲𝗹 𝗶𝗻 𝘇'𝗻 𝗵𝗮𝗻𝗱 Geen artikelnummer. Geen idee hoe het heet. Wel een machine die stilstaat in een haven. We werken al meer dan tien jaar samen met VDL Container Systems. Zij bouwen spreaders, de grote machines die containers van schepen tillen. Met duizenden onderdelen en dealers over de hele wereld. Het eerste wat we bouwden was een bestelportaal. Dealers logden in, zochten op artikelnummer, bestelden hun spareparts. Prima. Maar op de meeste onderdelen in een machine staat geen artikelnummer. Dus bouwden we een 3D-visualizer. Een dealer opent de 3D-tekening van de spreader, zoomt in op de plek waar het onderdeel zat, klikt erop. Artikelnummer, prijs, bestellen. Klaar. Je hoeft niet te weten hoe iets heet. Je hoeft alleen te weten waar het zit. En dat weet je, want je hebt het er net uitgehaald. Inmiddels lopen er meer dan 6.500 bestellingen per jaar door het systeem. En we zijn nog lang niet klaar. Op de planning: onderhoudsinformatie in diezelfde 3D-omgeving, IoT-koppelingen en storingen die je live ziet in de tekening. Dit is deel 1 van een serie. De komende maanden vertel ik meer over wat we met dit platform aan het bouwen zijn. Herkenbaar probleem? Elk bedrijf dat werkt met spareparts, onderhoud of storingen kent dit. Lees de hele blog via de link.

Werk jij op een plek waar je alleen uitvoert wat een manager bedenkt en weinig nieuws leert? Stel je voor dat je zelf met de klant afstemt, je uren flexibel indeelt en aan verschillende projecten werkt in verschillende branches. Bij GSD in Bladel werk je zo. We zoeken een PHP/Vue developer die wil bouwen en groeien. Ervaring is mooi, maar je ambitie telt zwaarder. Solliciteer via de knop hieronder.

Manual documentation slows teams down. Turn any process into a step-by-step video guide in seconds with Guidde.

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Cada vez que la demanda supera la capacidad de tu equipo, tu empresa paga el costo en clientes perdidos, en tiempos de espera, en reputación. Voicebot Factory despliega voicebots con voz natural entrenados en los flujos específicos de tu negocio. Sin colas de espera, sin límites de capacidad, sin importar el volumen de llamadas del día. Tu operación responde siempre. Sin importar cuántos llamen a la vez. #ExperienciaDelCliente #VoicebotFactory #CX #Automatización #AtenciónAlCliente

El límite de tu operación no es el mercado. Es el número de agentes disponibles. Voicebot Factory automatiza tus llamadas de atención, cobranzas, agendamiento y ventas con voz natural y flujos diseñados específicamente para tu empresa. A la medida de tu operación. ¿Cuántas llamadas está dejando ir tu empresa hoy? #Automatización #VoicebotFactory #TransformaciónDigital #Escalabilidad #VoicebotsALaMedida #Agentes24/7

One of the easiest ways to lose patient or client trust is to lose track of important requests. New data from 700 healthcare companies shows how the most responsive teams stay on top of client comms in 2026. Check out the free report to see how you stack up.

Continuity across conversations and requests can be a huge pain point in healthcare. New data from 700 healthcare companies shows how the most responsive teams stay on top of client comms in 2026. Check out the free report to see how you stack up.