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Just back from RS Connect 2025 and feeling inspired 💡 What stood out most wasn’t just the technology on display, but the spirit of collaboration. The Omron Cobot digital tool demo was on display, a great example of what can be achieved when teams from both RS and Omron come together as One Team 🙌 Innovation doesn’t happen in isolation—it’s built through partnership, shared ideas, and collective effort. Seeing colleagues and suppliers working side by side to bring this to life was a reminder of how much can be achieved when we connect across businesses. Grateful to be part of this journey, and excited about where these partnerships will take us next. Dave Hanlon Peter Lange John Hickles George Brown Giovanni Cortigiani shane jaconelli Milesh Patel David Breckell Paul Gladwin Sam Goudie Andrew Rannard Sophie Collins Federica Monticelli Rosen Ivanov Tom Knight #RSConnect #OneTeam #Partnerships #RSGroup #Omron

The world's biggest B2C and B2B brands use Zoovu to drive ecommerce success

Most AI projects never make it past pilot stage. But some brands are quietly crushing it. Watch this on-demand webinar and uncover 4 proven genAI use cases that actually move ecommerce KPIs.

Does anyone really want to "search"?? My 22-year-old (adult!) son needed a new pair of shoes. How did he go about finding/buying these shoes (considering asking his mother is no longer an option 😁)? His experience did not start on Google or on a retailer’s website. It started on GPT, which I know because we have a shared account. I pasted part of his conversation below, but I'll summarize. He mentioned the shoes that he currently wears and asked for recommendations on similar shoes that he might like. Prompted it when a recommendation included a brand he didn't like. He wasn’t “searching” in the traditional sense. He was trying to FIND his next pair of shoes. And that’s the thing: nobody wakes up thinking, “I can’t wait to search for something today.” We want to find! Whether it’s a product, information, recommendation, etc., we begin with the end in mind. Yet most digital commerce is still built for searching, to which there often is no end. We optimize the search bar, add filters, and tweak autocomplete… forcing the consumer into the experience the technology dictates. The burden is still on the customer to know what to ask and how to ask for it. This journey is not based on what a consumer wants or needs, but rather on the set of (limited) attributes that the search platform has available. But when we design for finding, the experience changes: The system interprets intent, not just keywords. That’s the difference between “white sneakers” vs “find me shoes like these but more durable”. Results feel right from the first interaction. You're not shown a never-ending list of results, instead, you get a curated set of options AND the answer as to WHY these results. This kind of journey is engaging and virtually effortless. At the end of the day, searching feels like work. Finding delivers a reward. So why are we still designing for the wrong one? #ProductDiscovery #UX #CustomerExperience #Ecommerce #DesignThinking

At Zoovu, we transform your technical data into conversational AI-ready experiences that guide customers to the right purchase.

At Zoovu, instead of customers struggling through the consideration phase, our proven roadmap ensures the system adapts to them through 4 key questions.