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Inconsistent agent performance is a member experience risk. See how BCBS Minnesota closed the gap.

Zenarate trains agents at BCBS Minnesota, Aetna, Centene, and UnitedHealthcare. See the results.

The 2025 McKinsey State of AI report confirms themes we've seen in sessions with our Fortune 500 customers in recent months... 1. Market leaders expect true transformation (not incremental improvements) from their AI initiatives 2. Success often requires re-designing workflows, not just automating them 3. But a huge number of organizations are barely beyond pilot mode 4. And only 10% have scaled AI Agents What surprises me is how many leaders still tell me they feel 'behind.' The noise from all our LinkedIn feeds implies everyone else has 'figured it out.' They haven't. It's pure FOMO. When we advise customers starting AI agent projects with us to stop and plan for things like business case design, cluster analysis, data quality, governance, and talent readiness, there's a look of relief. Yes - it's the AI era. But yes - common sense still applies. https://lnkd.in/e63xK8MQ

Forget outdated role-plays and passive learning. Zenarate’s AI Simulation Training helps your team practice real-life service and sales scenarios — before ever talking to a customer. ⚡️ Experience how simulations drive faster ramp time and stronger performance.

Improve sales and service performance with real-time AI coaching and personalized scorecards.

Improve sales and service performance with real-time AI coaching and personalized scorecards.