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4,000 consumers. One clear message for retailers. AI is rapidly reshaping how shoppers discover, compare and buy products. Our latest research in partnership with Vercel, conducted with 4,000 consumers across Europe, reveals that AI-powered search is becoming a mainstream shopping channel and that better AI experiences are already influencing retailer choice. See a sneak peak and more in this weeks' World Retail Congress Weekly! 📊 The biggest findings from the new Agent Era report 🎙️ AI and consumer-focused podcast episodes 💡 New insights from SEPHORA, Currys plc and dm-drogerie markt Deutschland ⏰ Final hours to secure World Retail Lab Asia tickets before prices increase tonight Don't miss it! #WorldRetailCongress #RetailLeadership #AICommerce #FutureOfRetail

The next generation of retail leaders won't develop the same way as those before them. This new World Retail Congress and Russell Reynolds Associates report explores how CEOs are redesigning leadership pathways as AI reshapes work.

AI is already reshaping retail, but what happens next This new report from World Retail Congress and EY explores four possible AI futures and what they mean for strategy, innovation and resilience. Built on global research and expert insight, it offers practical guidance for leaders navigating rapid technological change.

After years of inflation-driven value growth, retail’s next challenge is clear: volume. This new report from World Retail Congress and AlixPartners explores why traditional strategies are no longer enough, and how leading retailers are rebuilding discipline, productivity and differentiation to unlock growth.

Retail's biggest brands are heading to Berlin on 27-29 April. Will you be there?

Retail’s future is being written in Berlin. Don't miss out.