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Exciting update for me! I'll talk more about this later, but we made a little video announcing my move to Vendoroo - building a team of AI agents heavily focused on maintenance and vendor management for property operations. Sometimes I can't believe the amazing world that lies ahead of us... Check out vendoroo.ai or DM me if you want to hear more!

I’ve been noticing how many owners want to be more involved. 65% of investors want a say in the day-to-day. But by the end of 2024, that created a nightmare of policies and retraining. The more owners asked, the heavier the load became. Now there’s finally a way to flip that equation… and it makes me wonder: if this “impossible” problem can turn into an advantage, what else might be closer to solving than we think?

Property Managers 👉 our AI handles the maintenance chaos that’s eating your nights and weekends. Without the manual ping-pong between tenants, vendors, and owners. What used to be a full-time job now runs in the background. Our AI coordinates everything intelligently in the background (based on YOUR preferences), and only pings you when it really matters. So you can stop being a full-time dispatcher and start being a real business owner again.

For a while, the conversation around AI has sounded like this: it’s an incredible assistant. It makes you faster, helps you brainstorm, and delivers when you ask for something. And that picture makes sense. It’s the way most of us first experienced generative AI. But the more I sit with it, the more I notice another mode emerging. AI that isn’t just waiting for a prompt, but is trained for a mission, improving along the way, and not stopping until the job is done. Now, I’m starting to see two very different roles: assistant vs. teammate. It makes me curious—which one feels closer to how you’re using AI right now? 👇

Owners want faster responses, more involvement, and quicker repairs. And for years, that felt impossible without burning out your team. But here’s the thing, AI is finally letting us do it. Instant updates, personalized responses for each property or resident, even prioritizing what actually matters. It’s like having an assistant that understands your operation as well as you do. Owners get the service they’ve been asking for, and you get to scale without the stress. Time to give owners what they’ve been asking for.

Your portfolio is growing. Does your maintenance team have to grow with it? More units mean more tenant requests, vendor scheduling, work orders, and follow-ups. But hiring another coordinator every time you expand isn't a sustainable growth strategy. ROO automates the maintenance busywork, helping your existing team manage more properties without getting buried in administrative tasks.