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Every customer has something to say. The best brands, like ŌURA, know how to listen. Tyler Schleich, SVP of Business Operations at Oura, shares how his team uses Unwrap to cut through the noise and uncover what matters most to their members. From spotting emerging trends to shaping a better product experience, Unwrap has become a core part of how Oura listens, learns, and acts. Watch his full story now: https://lnkd.in/gHtz_MCD

Every customer has something to say. The best brands, like ŌURA, know how to listen. Tyler Schleich, SVP of Business Operations at Oura, shares how his team uses Unwrap to cut through the noise and uncover what matters most to their members. From spotting emerging trends to shaping a better product experience, Unwrap has become a core part of how Oura listens, learns, and acts.

The customer’s voice gets lost in translation.

At Clay, the product and support teams share a common goal: building the best possible experience for their users. In our first video highlighting the voices of our customers, Abbie Kouzmanoff (Product Lead) shares how they use Unwrap to bring their teams closer together and turn feedback into decisions that shape both the product roadmap and the day-to-day support strategy.

Anecdotes don’t move roadmaps. Data does.

Your team handles the same issues over and over—but proving the need for product or process changes is a constant struggle. Without clear data from customer feedback, influencing real improvements feels like an uphill battle.