Trove ads

Congratulations to the Away team on the debut of Away Reclaimed! Reclaimed gives returned and unsold bags another opportunity to do what they were made for: travel far and wide. The program helps Away reach new customers while keeping great products in use. Reclaimed is already off to a strong start, with 80% of its initial inventory sold in just two weeks during a soft launch with no marketing. We’re proud to help bring Reclaimed to life. Read more in Fast Company — link in the comments.

Same product. Different operator. Different outcome. In returns processing, inconsistent inspection and grading can drive up costs and reduce recovery value. Our latest article explains how to spot where decisions diverge, distinguish training gaps from process problems, and build clearer rules into the workflow. Read “How to Reduce Operator Variance in Returns Processing” here: https://lnkd.in/dks2PsYa #returnsmanagement #recommerce

A damaged zipper. A recurring packaging failure. A sellable product headed for liquidation. Every return holds information—and potential value—that’s easy to miss. In this month’s newsletter, we look at how brands can turn returns into better product intelligence, stronger recovery outcomes, and more revenue. Plus: how Lovesac cut liquidation rates nearly in half by replacing manual inspections with guided, item-level workflows. #recommerce #resale #returns

Returns performance is about more than units per hour. A product can be processed quickly and still end up in the wrong recovery channel. Sellable inventory can miss being returned to stock. Valuable product data can go uncaptured. Our latest article covers four questions that can help brands evaluate and improve returns recovery with their 3PL partners. https://lnkd.in/gWg-uxc7 #returns #recommerce #circularity

The returns portal captures what the customer reports. Inspection adds another layer: the actual condition of the product, the flaws present, and the patterns that emerge across thousands of returns. Those insights can help brands improve not just returns processing, but product quality, packaging, sourcing, and manufacturing. Our latest article explores what a returns inspection can reveal that customer feedback can’t. https://lnkd.in/gMgmVB5W #retailreturns #recommerce

Not every return should be treated with the same urgency. A winter coat returned in April, an evergreen hiking boot, and a trend-driven sneaker all have very different windows for recovering value. Yet many brands still apply the same aging rules across every product. In this piece, we look at how category-specific aging rules can help returns teams prioritize the right inventory, trigger action sooner, and preserve more recovery value over time. https://lnkd.in/gGEvH2xE #ReverseLogistics #ReturnsManagement #RetailOperations #InventoryManagement #Recommerce