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Roughly 2.5% of shoppers account for approximately 60% of stolen goods. You’d think facial recognition would be the obvious way to find the repeat offenders driving that loss. But the strongest approach may be about combining the right signals, not relying on just one. Trigo CEO Daniel Gabay explores how different technologies can work together — and why sometimes the best place to start is simply to follow the product. Read his latest piece in Retail Technology Magazine: “You Don't Need Their Face.” Link in the comments below 👉 #ai #computervision #retailtech #retail #lossprevention Thank you Miya Knights and Retail Technology Magazine for the opportunity to contribute

Small theft has a way of looking small — until you see what came before it. Sunday becomes Monday. Monday becomes Thursday. And one low-value incident starts to reveal a much more valuable pattern. The incident is small. The pattern isn’t. Trigo helps retailers see when individual incidents are part of something bigger, connecting repeat theft over time while maintaining privacy.

Retail theft is a moving problem. Protect self-checkout, and loss simply finds another route. That’s why Trigo looks beyond the lane — across the full front end, including walkouts. Because loss doesn’t stop at self-checkout. Neither should your coverage.

"If it isn't steaks, alcohol, or energy drinks, I don't watch it." With so much to watch, LP professionals watch the high-value targets. There’s another kind of thief that doesn’t get enough attention, though. Walking out with bread, rice, and milk — low dollar value every time, stolen every visit. It doesn’t look worth chasing, but it adds up fast. Trigo's IMPACT platform connects the small stuff into the repeat-offender patterns quietly draining your margins. Visit our website to learn more.

With so much to watch, loss prevention professionals focus on the high-value incidents. But the bigger problem often isn't the high-value multi-item grab — it's the loss that repeats. One or two items that never get scanned, tucked in alongside purchased groceries. Any single trip looks like a minor incident. Across every visit, it's one of the largest sources of shrink there is. Trigo's Impact Investigation solution connects the small stuff into the repeat-offender patterns quietly draining your margins.

"One item, one time — it's really hard to prove intent." A loss prevention professional said that, and they're right. Someone grabs one bottle and walks out without paying. Maybe they forgot. Maybe they didn't. On its own, there's no way to know. But the same person, walking out with one item again and again? That's a pattern. Trigo's Impact Investigation solution finds the pattern — connecting those walk-outs across visits to surface the repeat offenders, so intent isn't a question anymore.