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Next week I will be at Seatrade Maritime Crew Connect Global in Manila. I cover Greece for Tilla, where I work closely with ship managers to understand the challenges of crew change management and how we can make the process simpler. This time, I’m particularly looking forward to meeting the people who handle crew changes day to day. Crew managers, crew coordinators, crewing teams, and everyone working behind the scenes to make sure people get where they need to be. I want to hear about your challenges, understand how you work, and learn what would make your day-to-day operations easier. Because the best solutions come from listening to the people who deal with these challenges firsthand. You’ll find me with the rest of the Tilla team in Manila. Send me a message, and let’s find a time to connect! @ Charlie Lubat #Tilla #CrewChange #CrewChangeManagement #Maritime #CrewConnect #Manila #Seafarer #Seatrade

Next week I will be at Seatrade Maritime Crew Connect Global in Manila. I look after Northern Europe at Tilla. That might sound like a long way from Manila. It is not. Many of the companies I work with in Scandinavia and Germany make their crew decisions in one city, while their seafarers start the journey in another, often here in the Philippines. The office sees the plan. Manila sees what actually happens. Most crew change problems live somewhere in that gap. A date that moved, a message that came too late, a flight booked before anyone knew. So I am going to Manila to hear the other side of the story. From the agencies, the coordinators, and the people who make crew changes work when the plan changes late in the day. If you are at Crew Connect, send me a message. A coffee, half an hour, no slides. @ Mogens Thyssen #CrewChangeManagement #CrewChange #MarTech #Manila #CrewConnect #Seatrade #Tilla #Seafarer #Crew #Maritime

Next week I am heading to Seatrade Maritime Crew Connect Global in Manila. I spend most of my weeks talking to crewing teams. Different fleets, different countries, different setups, and almost every conversation starts the same way: "Our process is a bit special." They are right. Every company runs crew changes its own way. Some keep everything in-house. Some lean on their manning agency. Some have one travel agent they have trusted for fifteen years. What they share is that the work is spread across many people, many inboxes and many systems. That is the part we help with. In Manila, I want to hear how you do it. What works, what takes more time than it should, and what you would change if you could start over. I will be in and around all three days. Send me a message and we will find a time. @ Rupert Grimes #Maritime #MaritimeIndustry #CrewConnect #CrewChange #Manila #Tilla #Martech #Crew #Seafarer

Who actually owns your crew change decisions? Your answer is probably: I do. Then look at where the decisions are actually made. The travel agent chooses the flight. The manning agency decides when the seafarer is ready. The port agent decides what is possible on the day. Operations know when the vessel will really arrive. Finance sees the cost weeks later. Each of them does their job well, but each of them decides with only their piece of the picture. So the company pays for every crew change, carries the responsibility for every seafarer and answers for every delay. Yet the decisions are spread across many hands, in many inboxes. That is not ownership. That is signing off on decisions made somewhere else. Owning your crew changes means seeing the whole picture before you decide. The plan, the options, the costs and the consequences, in one place. Comparing fares across agencies instead of defaulting to one. Knowing what changed, and why, while there is still time to act. That is what we build at Tilla. Crew change management, end to end, with the decisions back where they belong. We will be at Seatrade Maritime Crew Connect Global in Manila, 20-22 October. If you want to talk about who owns yours, find us. . . . #CrewConnect #Crew #CrewChange #CrewChangeManagement #MarTech #Tilla #Seafarer #Maritime