telli

Day 4/5 of telli Launch Week: Introducing Workflows & Code Nodes Once your voice agents handle calls, why not automate everything around them, too? We've made Workflows in telli more powerful, so you can automate what happens before and after calls, all within one platform. And for more complex enterprise integrations, the new Code node makes connecting your existing systems faster and more flexible. So your agents have the information they need during conversations, and customers get the follow-up they deserve, without the manual work.

Day 3/5 of telli Launch Week: Introducing Analytics Once your agents are live, you want to know how they're performing and share those insights across your company. With the new Analytics tab, you can track your agents' performance, understand what's working, and identify room for improvement. Use existing templates, build your own dashboards from scratch, or ask Charlie, the assistant built into telli, to create them for you. When you want to share those insights, you can export your dashboards as interactive reports anyone can explore, even without a telli account. So you can make better decisions about your agents and keep everyone in the loop, without spending hours building reports.

Day 2/5 of telli Launch Week: Introducing Web Calls & Listen-In Test your voice agent directly in your browser, without picking up the phone. After iterating on your agent, you want to hear how it sounds. Normally, that means starting a test call, waiting for your phone to ring, and picking up. Then doing it all over again after the next change... With Web Calls, you can talk to your agent directly in telli and follow the transcript live as the conversation happens. And it doesn't stop at test calls. You can also listen to real customer calls and follow the conversation in real time. So you can test faster and get a clearer picture of how your agent performs.

Day 1/5 of telli Launch Week: Introducing Simulations Test your voice agent before it speaks to a real customer. Before a voice agent goes live, someone has to call it again and again, playing the angry customer, the confused one, and the one with the odd question. It takes hours, and there's always a scenario nobody thought to test. With Simulations, telli makes those calls for you. Just tell Charlie, the assistant built into telli, what your agent needs to get right. Charlie creates and runs the tests, and when something fails, helps you fix the prompt. So you can go live with confidence, not crossed fingers.

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