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Since 27 January 2026, new consumer protection requirements for heat networks apply across Great Britain. Taconova helps social and private landlords, plus heat network owner/operators, to get compliant with metering and billing that supports accurate statements, clear customer communications and a smooth transition. Request a quick readiness check and see what good looks like for your network.

Since 27 January 2026, new consumer protection requirements for heat networks have applied across Great Britain. Taconova helps social and private landlords, plus heat network owner/operators, to get ready with metering and billing that supports accurate statements, clear customer communications and a smooth transition. Request a quick readiness check and see what good looks like for your network.

Changing billing providers can feel risky. Switching metering and billing providers does not need to be complex. Taconova makes the transition straightforward. We reduce uncertainty with a proven, low-disruption transition. From onboarding and data validation to resident communications, we manage the detail so you can focus on running your buildings with confidence.

Billing disputes cost time and damage resident relationships. Taconova’s metering and billing service is built to improve accuracy from day one, supported by robust bill-run checks and clear communications. Reduce complaints, reduce re-bills, and stay on track with heat network requirements.

Ofgem’s heat network rules launched 27 January 2026. Stay compliant with accurate metering and billing you can rely on. Build-to-rent operators and private landlords supplying heat through communal systems face new requirements. Taconova helps you stay compliant while protecting reputation and reducing billing disputes. We deliver accurate bills, clear reporting and a low-disruption approach across single sites or portfolios.

Regulatory change does not need to mean disruption. Taconova supports housing associations with a smooth transition to compliant metering and billing. We help you map requirements to your network, improve billing accuracy, and deliver resident communications that build trust and reduce complaints.