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Retail looks healthy on your dashboard. In operations, it’s held together by spreadsheets and heroics. In ANZ and ASEAN retail, a lot of numbers look fine on the surface: traffic, channels, even your AI strategy slide. The real risk in 2026 isn’t “missing the AI hype”. It’s letting your competitors get ahead automating the boring but crucial parts of retail while your best people burn out in Excel. Three types of AI agents you should be piloting now: 1. Ops agents watching demand, routes, and weather, nudging replenishment before the network breaks 2. Inventory agents reconciling stock across stores, warehouses, marketplaces, and social channels in near real time 3. Customer experience agents sitting behind your existing channels, resolving routine issues end-to-end so your people can focus on high-value interactions At Swarm, we help retailers in the region: 💡 Move from “we have a chatbot” to live agentic workflows in ops, inventory, and CX 💡 Make your existing stack smarter with an agent layer, rather than rebuilding it from scratch 💡Design agents that respect local realities: cross-border logistics, COD, multi-brand retail, and marketplace-heavy demand 👉 Join our virtual workshop on December 10 to see concrete agentic AI workflows for retail in ASEAN and ANZ, and map them to your own operations: https://lnkd.in/gBhMJmUW Would love to compare notes with you there. Victor Aliwalas Chito Lapitan Alexis Collado Pia Besmonte Ashley Ko Tiffany L. Valerie T. Lu Jiggy Villanueva Lennon Villanueva Reyah I.

Philippine retail: omnichannel on the front end, archipelagic chaos behind the scenes. Filipino shoppers are extremely online and comfortable jumping between malls, marketplaces, and apps. But most retail systems weren’t built for: 🚨 7,000+ islands and expensive last-mile logistics 🚨 Cash-on-delivery and messy reconciliations 🚨 Inventory scattered across stores, warehouses, marketplaces, and social channels Result: omnichannel on paper, but phantom inventory and frustrated employees and customers in practice. Here’s the real question: How do we make retail operations archipelago-resilient? This is where agentic AI starts to show promise: 1️⃣ Ops agents watching demand, routes, and weather, then nudging replenishment 2️⃣ Inventory agents reconciling stock across channels in near real time 3️⃣ Customer experience agents helping frontliners provide personalized interaction for every customer Philippine retail needs small, focused agentic solutions quietly fixing the gaps your core systems overlook. If you are responsible for the profitability of a retail business or unit, I’d love to compare notes. Victor Aliwalas Chito Lapitan Alexis Collado Pia Besmonte Ashley Ko Jan Aaron Angelo Lee Tiffany L. Valerie T. Lu Lennon Villanueva Jiggy Villanueva 👉 Join our virtual workshop on December 10: https://lnkd.in/gBhMJmUW

Where does AI create real value in retail? We put together a retail edition of the Philippine AI Report, mapping what the global oil crisis and the national energy emergency mean for retailers on the ground. Download The Philippine AI Report: Retail Edition https://lnkd.in/gWvMNPPa

Your forecast can’t see everything. Not the festival that sells out. Not the thread on r/matcha_ph. Not the weekend spike that empties a shelf. By the time your plan catches up, the shelf is empty. The Philippine AI Report: Retail Edition explores how 175 organizations are approaching AI across the retail value chain. Download the free report: https://lnkd.in/gWvMNPPa

Matcha Fest drew crowds to SM MOA for 10 days. Your SKU plan called it a normal week. That’s the demand lag AI transformation is built to close. The Philippine AI Report: Retail Edition looks at how 175 organizations are using AI across the retail value chain, including how retailers can turn real-world signals into better decisions. Download the free report: https://lnkd.in/gWvMNPPa

Swarm's AI workflows cut the manual work behind supplier invoices, purchase orders, and payout reconciliation, across every store and channel. Senior engineers map your workflow first, then build the automation around it, so your team isn't keying it by hand or outsourcing it every week. See how we can design AI around your process. Book a call: https://lnkd.in/g6U2PiZa