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We had a moment at ShipScience that I’ll never forget. It was when I realized how much money shippers are leaving on the table - all for UPS & FedEx to keep. It happened at a company offsite (within minutes of taking the pic below). We’d just onboarded a new retailer. I refreshed the ShipScience dashboard… 6,000 parcel claims filed in 24 hours. My eyes jumped to the savings number. $100K. $300K.... Then it hit $575,000. All paid out to this client in the first 7 days of working together. The wild part? They’d been filing claims before, but missing one critical piece: proof of value. UPS had been denying thousands in lost and damage reimbursements simply because the order details weren’t attached. Why? Because most brands’ systems don’t talk to each other. Shopify, UPS, FedEx,… they’re all islands. So we built the bridge (and we’ll build many more) Our new Shopify integration automatically attaches every detail carriers need: order value, SKU, item, proof-of-value. Now merchants can finally get the money they’re owed - automatically. What's the number 1 reason your carriers are denying your claims? If you don't know - let's find out. You could be shocked. DM me if you want to check it out. Learn more about ShipScience here: https://lnkd.in/g_jZZrh9 #ecommerce #logistics #shopify #parcelclaims #shipping ShipScience

Smarter packaging isn’t just about reducing damage—it can also help you land better rates with UPS, FedEx, or any parcel carrier. When your boxes are packed efficiently, you lower the risk of damage claims and keep carrier complaints at bay. On top of that, carriers often reward tighter, right-sized packaging with more favorable agreements because it streamlines their operations. Here’s how you can use packaging to boost negotiations: • Trim wasted space. Use boxes that fit the product without bulging or leaving extra room. This often reduces dimensional weight charges. • Reinforce where needed. Double-check weak points on corners, seams, or heavy items. Well-reinforced parcels cut down on claims, which carriers love. • Label clearly. Barcodes or any required labels should be easy to scan. When carriers spend less time scanning or repacking, you build goodwill for rate discussions. Packaging is a crucial step you can control before shipping. By cutting down on wasted materials, you show carriers you’re actively working to keep costs and claims to a minimum. Have you tried any new packaging tweaks lately? Drop a comment or direct message me if you have questions about optimizing your shipments. A few small changes can add up to big savings—and better leverage in keeping your shipping contracts on point. Learn more about ShipScience here: https://lnkd.in/g_jZZrh9 #PackagingTips #CarrierNegotiations #Logistics #SupplyChain #Ecommerce #Transportation #BusinessGrowth #ParcelShipping #CostSavings

Should you offer free shipping? Research shows that it matters --- and many shoppers look for this perk before they even start browsing. One key takeaway stands out: free shipping can be a powerful sales booster, but only if you set it up wisely. So how do you decide if it’s right for you? Here are a few points to think about: • Look at your margins. If you include shipping in your product price, can you still stay profitable? • Check your average order size. Free shipping above a certain dollar amount nudges customers to spend more. • Watch your competition. If rival brands offer free shipping, matching them could keep you in the game. • Test before you commit. Try a short-term promo and see how customers respond. You’ll learn a lot from a small experiment. One data-backed fact: free shipping often reduces cart abandonment. When people see “no shipping fee,” they worry less about surprise costs. It can also boost your brand image and encourage shoppers to add extra items to their carts. Note: that doesn’t mean you should ignore shipping expenses. It just means you might recoup those costs through higher order totals or more repeat buyers. Learn more about ShipScience here: https://lnkd.in/g_jZZrh9 #Shipping #Ecommerce #Logistics #B2B #UPS #FedEx #ParcelShipping #BusinessInsights

How fast should it take to file a single parcel claim? ShipScience is built for speed. 🏎️ 💨 Learn more about ShipScience here: https://lnkd.in/g_jZZrh9

One source of parcel truth 📦 Learn more about ShipScience here: https://lnkd.in/g_jZZrh9

Hot take: 90% of damage claims are avoidable 😱 Learn more about ShipScience here: https://lnkd.in/g_jZZrh9