Red Stag Fulfillment

Here's an underrated way to evaluate a 3PL: check the shoes the execs wear. Polished dress shoes? 🚩 Probably means they're sitting in an office. Weathered running shoes? ✅ Means they're on the warehouse floor. This particular pair belongs to our COO Kyle Garrett. Our CEO Wally Shaw rocks a similar pair daily. It's not by accident. We do gemba walks—a practice where leadership goes to where the actual work happens to understand problems firsthand and support the team. It's how we catch issues before they become client problems. It's how our frontline team knows leadership has their back. And it's why you can bet these guys will be on the floor this peak, working alongside our team to make sure Red Stag Fulfillment delivers for our clients. When leadership understands the operation at ground level, everyone wins—especially our clients.

Most fulfillment operations crumble during peak season: - Wrong items are sent to customers. - There are shipping delays. - Inventory gets misplaced. And brands pay the price. We don't allow that. We rarely make mistakes. And if we do, we reimburse the brand, retrieve the item, and send the correct one. All on our dime. We guarantee to receive all new inventory and have it ready for orders within 2 business days of arrival. Our customers know our incentives align with theirs. And that peak season is when we shine.

While some 3PLs are in hair-on-fire mode right now, our team at Red Stag Fulfillment is locked in and ready. We've been prepping for this peak since last year's peak ended. Peak volume simulations. System stress tests. Staffing plans finalized months ago. Process refinements based on what we learned last BFCM. Don't get me wrong—we're moving fast, and the volume is real. But there's a difference between controlled intensity and chaos. My team has alerts on and dashboards up. Our operations, technology, and HR teams are ensuring all systems are go across both our warehouses. Our people know exactly what to do because we've done the work all year to be ready for this moment. We are confident, but not complacent. Now back to my coffee – Onyx Coffee Lab Colombia Aponte Village Honey is what's in my mug. What's keeping you fueled during peak?

BFCM is over. But it's still peak season. In that chaos and scale, the processes of most 3PLs crack: - The wrong items ship to customers. - There are shipping delays. - Inventory gets lost. We intentionally designed our operations to handle the chaotic scale of peak season. And our customers are not stressed during this time. Our customers know we can intake and safely store their higher product volume. Because of our multiple warehouses, 51-foot ceilings, and vertical racks made of thicker-gauge steel. They know our internal logistics department will help them coordinate receiving their product quickly from domestic ports, manufacturing facilities, and their own warehouses. They know there’s never a moment when we don’t know where their product is within our warehouse, thanks to intentional redundancies in our scanning and counting cycles. They know their brand reputation is safe in our hands. In the rare case we ship the wrong product, we reimburse the brand, retrieve the item, and send the correct one. All on our dime. They know they won’t be out of stock during peak season, because we guarantee to receive all new inventory and have it ready for orders within two business days of arrival. They know their own customers will rarely experience delivery delays, because we guarantee to ship orders according to their service-level agreement. With Red Stag, we take care of our customers.

Even though BFCM is over, it's still peak season. You might be stressed about closing out 2025, because your fulfillment partner isn't handling the stress well. Wrong items might be getting sent to your customers. There might be delays in shipping. You might be losing inventory. We don't allow that. We rarely make mistakes. And if we do, we reimburse the brand, retrieve the item, and send the correct one. All on our dime. We guarantee to receive all new inventory and have it ready for orders within 2 business days of arrival. Our customers know our incentives align with theirs. And that peak season is when we shine.

Wrong items might be getting sent to your customers. There might be delays in shipping. You might be losing inventory. We don't allow that. We rarely make mistakes in fulfilling for our clients. And if we do, we reimburse them, retrieve the item, and send the correct one. All on our dime. That's how confident we are about how good we are.