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Improving technician performance is just the beginning. When your team has the right AI behind them, the benefits extend to your customers, your service model, and your products over time. Read the case study to see how Daktronics puts this into practice.

How can a tech with 3 months of experience resolve what used to take a 10-year veteran? NCR Atleos gave every technician the same guided intelligence to resolve complex jobs confidently — from day one. Learn how they did it.

The hardest part of deploying AI in a complex service environment isn't the technology. It's finding a partner who understands your workflows, your team, and your problems well enough to actually solve them. See how Ciena built a collaborative AI deployment that continues to evolve with their business today. Read the case study.

You can't clone your best technician. But you can make sure every tech on your team has access to the same knowledge, the same guidance, and the same shot at getting it right the first time. Learn how Burroughs made institutional knowledge available to every technician, on every job, across their organization.

The SVP of Global Field Services at NCR Atleos reduced revisits by 13% and tech support cases by 50% using Neuron7.ai AI to guide 10,000 technicians across 60 countries, in multiple languages. Bold service leaders like Bill are making AI work, with a strategy and solution tailored to their needs vs. trying to force generic AI solutions. Bill and team were awarded "Best AI Use Case & Implementation" in the 2025 Field Service Awards, honoring their innovation and amazing results. You can make AI work for your team too, with the right partner.

✨ The Ultimate Guide to AI for Complex Service just got a refresh! ✨ AI adoption in complex service just got easier. The refreshed guide gives service leaders the insights to lead with confidence, including: ✅ Top AI use cases in service ✅ Critical capabilities for complex service environments ✅ Neuron7’s approach to 90%+ resolution accuracy ✅ How to build a winning AI strategy for service Plus: new case studies showing how service leaders cut support cases by 50%, boosted CSAT by 14%, achieved 3x ROI, and more.