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Most AI systems treat every conversation the same way. That's exactly the problem. Betano built something different. An intelligence layer that reads the moment: direct and precise when a player needs resolution, relational and present when they need something more. That's not a feature. That's a strategy. And for Betano, it became the backbone of how they operate across every market, every product, every interaction. Felipe Cine, from Betano Brazil, breaks down how it works.

The player doesn't want a faster answer, they want the right one. Betano didn't build AI to respond. They built it to understand: who the player is, what they've done before, what they actually need right now. Across the full diversity of the Brazilian market, different profiles, different products, different moments, the system reads context and responds with precision. Not because it was scripted to. Because it learned to. Felipe Cine, from Betano Brazil, talks about what drove that decision.

In iGaming, scale no longer wins. Most operators can automate conversations. Very few can automate Intelligence Betano didn't build AI support to deflect tickets. They built it to learn. Every conversation is analyzed. Every interaction is sharpening the next. Across 19 markets and millions of player conversations, the system compounds intelligence, not just volume. Felipe Cine, from Betano Brazil, talks about what that looks like in practice. This is what we built together 🤝

From a team of just four to a global AI leader with an established presence in Greece, the US, and Brazil 🌍 Recently, our CEO, Panos Karagiannis, joined Greek Prime Minister Kyriakos Mitsotakis at the Forbes 30 Under 30 event to discuss the pivotal role of innovation and how the public and private sectors can collaborate to accelerate the tech ecosystem. More than just a formal discussion, this was a recognition of Moveo.AI’s journey: overcoming the challenges of scaling to deliver AI solutions that drive real impact across multiple markets. Leadership requires vision, and ours is firmly focused on the future.

This negotiation was conducted 100% by AI. Watch how Moveo’s Voice AI handles a sensitive collections scenario. Notice how the agent follows a workflow while adapting the offer based on the customer's financial situation, and executes the final action (sending the invoice) instantly. Resolve complex conversations with empathy and precision, 24/7.

Watch Moveo's Voice AI in action: detecting financial hardship, adapting the negotiation, and resolving via a seamless omnichannel experience.