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We surveyed hundreds of insurance operators — carriers, MGAs, reinsurers, brokers, BPOs — on where AI is actually landing. Three findings stood out: outsourcing contracts are being reopened, the AI operations agenda has moved to the board, and capacity — not appetite — is capping what gets written. Download the full research today!

Where is AI actually taking insurance operations — and who's making that call? New independent research surveys hundreds of operators across carriers, MGAs, reinsurers, brokers, and BPOs on what's still manual, what it costs, and which functions move first. Download The State of Insurance Operations report today.

Get The State of Insurance Operations report today!. Every insurer is redesigning its operating model. Almost none have finished. New independent research measures the gap between the model on the slide and the one actually running the business — and what's slowing the last mile.

Download The State of Insurance Operations report today! Every insurer is redesigning its operating model. Almost none have finished. New independent research measures the gap between the model on the slide and the one actually running the business — and what's slowing the last mile.

We surveyed hundreds of insurance operators — carriers, MGAs, reinsurers, brokers, BPOs — on where AI is actually landing. Three findings stood out: outsourcing contracts are being reopened, the AI operations agenda has moved to the board, and capacity — not appetite — is capping what gets written. Download our research today.

Give the same underwriter less friction and watch throughput change. mea clears out the manual work around each submission so judgement — the part that actually drives loss ratio — gets more of their day.