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Insurance Innovators Nordics is coming up on 4–5 March in Copenhagen. It’s one of those events I always look forward to. It’s where many of the most interesting conversations happen. Not just about technology, but about the real challenges insurers are dealing with in claims, decision-making, and day-to-day operations. This year, I’ll be there together with the team from Verisk. We’ll be showcasing Mavera DSS and talking about how insurers can improve quality, efficiency, and confidence in complex personal injury claims decisions. It’s also an exciting moment for us, as we take the next step for Verisk in the Nordics. If you’re attending, feel free to reach out or stop by stand 18. Always happy to connect and exchange experiences.

Meet us at the leading insurance event in the Nordics. On 4–5 March, the Nordic insurance community gathers at Insurance Innovators in Copenhagen to explore how data, technology, and new ways of working are shaping the future of insurance. Verisk will be there, showcasing Mavera DSS, our AI-powered decision support system for personal injury claims, and taking part in conversations around quality, efficiency, and decision-making in an increasingly complex insurance landscape. Meet us at stand 18 and join our presentation on March 4, stage three, where Johan Larsson and Remco Dijcks from Achmea Personal Injury will share how Achmea and Verisk are reforming the personal injury claims process. We’re looking forward to meeting you there. If you’re attending, let’s connect!

Specialist assessments are a crucial part of personal injury claims. But for many insurers, the process behind them is far less structured than it should be. We often see the same challenges: • Cases sent by email with little traceability • Unclear expectations on turnaround times • Limited oversight of quality, capacity and performance • Handlers spending time chasing updates instead of moving cases forward The medical assessments are strong. The process around them is not. A structured workflow changes everything. When cases are automatically assigned based on specialty, availability and experience, when communication happens in one place, and when every assessment is stored, auditable and visible, the entire claims experience becomes smoother, more secure and more predictable. This is what Mavera DSS supports. Your own medical advisors, external specialists and claims handlers all work in one system, with the same structured documentation and a clear handover between roles. The result is faster assessments, better quality and a more resilient claims operation. How structured is your specialist assessment process today?

Human error is inevitable in manual claims processing. AI minimizes these errors by providing precise, data-driven insights. The impact is significant: more precise settlements, reduced risk of disputes, and stronger customer trust. Today, accurate claims handling is not just a benefit. It is essential for protecting both brand reputation, customer loyalty and long-term profitability. But accuracy is only one side of the equation. As claims volumes rise and cases become more complex, insurers also need consistency. When decisions vary depending on who happens to pick up a file, it creates uncertainty for clients and operational risk for the business. This is where AI makes a measurable difference. By structuring medical documentation, highlighting key details, and supporting decision-making, it ensures that every case is handled with the same high level of quality. At Mavera, a Verisk business, we see this every day. With Mavera DSS, claims teams work faster, more accurately, and with greater confidence, delivering outcomes that are more reliable and consistent.

When insurers choose a technology partner, innovation should only be part of the equation. Stability matters too. Claims transformation requires long-term commitment: reliable support, continuous development, and a partner who will still be there in five, ten, or twenty years. The reality is that many tech solutions are short-lived. Vendors change direction, funding dries up, and critical tools become difficult to maintain. For insurers, that risk is too high. This is where stability becomes a strategic advantage. We are part of Verisk: a global, trusted enterprise with more than 50 years of experience in the insurance industry. That foundation ensures that our clients get more than cutting-edge technology. They get long-term dependability, proven industry expertise, and the confidence that their decision support platform will continue to evolve with their needs. When choosing a tech partner, look beyond the product. Look at the organisation behind it. Stability drives trust. And trust drives better outcomes for your business and your customers.

We are today proud to announce a new partnership with Afa Försäkring. With this collaboration, another major Swedish insurer has chosen Mavera, a Verisk business as its strategic partner for independent medical assessments. Niklas Jonsson, Department Head at Afa Försäkring: “We view this collaboration as a strategic step in our ongoing journey to become a more modern claims organization. Looking ahead, we see strong development opportunities and are especially interested in exploring the AI capabilities within the system.” Read the full story here: https://hubs.ly/Q03_hvrM0