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🚀 Game changer alert! We just launched with Marqii to manage our online listings, reviews, and menu updates—all from one dashboard. In just the first week, it’s already saved me 1–1.5 hours putting together review reports and made our response time faster than ever. 🔥 If you're still manually updating listings and juggling platforms, do yourself a favor and check this out. Work smarter, not harder. 🍕 BILLY BRICKS + Marqii - Thank you Sydney Smith, Shawn P. Walchef & Joe Fontana for the reco.

Romulus, the largest IHOP franchisee, transformed its review management, raised star ratings by 22%, and more. See what’s possible with the right tools.

Deschutes Brewery streamlined all listing edits, menus, and reviews in one place — saving 200+ hours each month.

I had a great time presenting at RFIS alongside Ryan O'Haro, CFO of Birdcall! We dug into how they’ve scaled their business while staying rooted in hospitality. From their commitment to using high-quality ingredients to leveraging technology that enhances guest interactions, Birdcall is a brand to watch. One of the key strategies driving their success is their proactive approach to review management. With Marqii, Birdcall's team can easily respond to guest feedback across platforms like Google, Yelp, and UberEats, giving their store-level operators direct control of guest interactions. Ryan shared how this not only helped them recover lost guests but also helped them identify and correct a supplier issue by monitoring keywords in guest reviews. You would never ignore a guest standing in your store, so why would you ignore them online? This just isn’t an option. Marqii empowers restaurants to engage with guests, leverage feedback, and act on insights. Thank you to Ryan and the Birdcall team for their continued partnership! If you are looking to learn more about how Marqii’s review and listing management tools can help your restaurant scale without sacrificing hospitality, let’s talk! Schedule a demo to see how we can support your growth. https://hubs.ly/Q03c-NVY0

I want to talk about something personal today. A topic we are ALL concerned about. Not weight, receding hairlines, or politics. I want to talk about reviews. Reviews are just another form of feedback. And feedback can be personal, yet powerful. Criticism can be tough, but an opportunity to grow. And not every review is valid feedback. I'm glad it’s so straightforward, right? Unfortunately, we can’t ignore ALL of them. Reviews aren’t just about what people are saying, they’re about how you respond. Restaurants that reply to reviews—both good and bad—build trust with future customers, show they care about guest feedback, and create opportunities to turn one-time visitors into regulars. Here’s why it matters: ⭐88% of customers are more likely to visit a business if they see the owner responding to reviews. ⭐A thoughtful reply can turn a negative experience into a positive one. ⭐A public response shows potential customers you’re paying attention and that their experience matters to you. Finding the time to craft the perfect response to every review is still tough. That’s why we spent the last six months perfecting Marqii’s AI-powered Suggested Review Response. With just a few clicks, you can generate personalized, on-brand replies to every review in seconds, without sacrificing quality. In the past month alone, restaurant operators have used Suggested Review Response to respond to more than 10,000 reviews. It’s truly an extension of your brand. With reviews off your plate, you’ll finally have time to… ✔️Give that one franchisee the extra support they need. ✔️Test the seasonal LTO you’ve been dying to try for years. ✔️Spend quality time with your team members, creating a culture where they thrive. Sounds nice, doesn’t it? Let’s chat. Set up a meeting with us today and see how easy it can be to manage your reviews and show your guests you’re listening. https://hubs.ly/Q02-rvZx0

When was the last time you Googled your own restaurant or restaurant category? If you’re not showing up at the top, you’re losing potential customers. It’s as simple as that. 47% of clicks occur on the first 3 search results and the easiest way to get in the Google 3-pack is SEO. Every bite, every drink is researched. Either you are looking for chicken sandwiches near me or checking the hours or directions for the spot you already have in mind. In 2024, you’re not walking out the door without doing some form of research. Local SEO is a puzzle. Multiple factors come into play. Relevant content, accurate information, consistency, menus, etc ALL play a role. Even responding to reviews has proven to help in local SEO. Marqii solves a big piece of that puzzle. Like many restaurants, Shaq’s fried chicken concept Big Chicken was wondering how to rise above the competition on sites like Google and Yelp. We partnered with Big Chicken to help them take control of their online presence. By managing their listings across Google, Yelp, Facebook, and 80+ other sites, we made sure that their hours, menus, and contact info were consistent and up-to-date everywhere. After just a few weeks, Big Chicken jumped in Google rankings, putting them in front of more customers searching for exactly what they offer. Continued updates to listings and menu items keep SEO content fresh, and give an opportunity to highlight new menu items. Big Chicken’s new wings are AWESOME, and by highlighting them in online menus we can make sure more wing lovers find them. Here’s how it works: Marqii syncs all your data across various platforms so every single detail about your restaurant is accurate and easy to find. The more complete your online info, the higher Google pushes you up the search results. SEO sounds hard, but it’s really about having the right tools in place. You can schedule a meeting with us today. Let’s talk: https://hubs.ly/Q02TRPmF0