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Are you in customer communications, operations or transformation and in a regulated industry? The full speaker line-up for Communicate 26 is here. On Thursday 12 November, we're bringing together leaders and experts from across financial services, technology, regulation and customer communications for a day of practical insights, fresh perspectives and conversations about the future of customer engagement. Under this year's theme, Scaling Trust in the Age of AI, we'll explore everything from AI governance and customer understanding to digital transformation, operational resilience and responding to data breaches. 📅 Thursday 12 November 2026 📍 22 Bishopsgate, London Sign up here: https://lnkd.in/dUFGNhA5/?utm_campaign=Communicate26SponsoredPosts-June-Nov2026&utm_source=linkedin&utm_medium=paid&utm_id=1125503153&hsa_acc=502755784&hsa_cam=1125503153&hsa_grp=898503833&hsa_ad=1609415153&hsa_net=linkedin&hsa_ver=3

The full speaker line-up for Communicate 26 is here. On Thursday 12 November, we're bringing together leaders and experts from across financial services, technology, regulation and customer communications for a day of practical insights, fresh perspectives and conversations about the future of customer engagement. Under this year's theme, Scaling Trust in the Age of AI, we'll explore everything from AI governance and customer understanding to digital transformation, operational resilience and responding to data breaches. 📅 Thursday 12 November 2026 📍 22 Bishopsgate, London Sign up here: https://lnkd.in/dUFGNhA5/?utm_campaign=Communicate26SponsoredPosts-June-Nov2026&utm_source=linkedin&utm_medium=paid&utm_id=1125503153&hsa_acc=502755784&hsa_cam=1125503153&hsa_grp=898503833&hsa_ad=1609405173&hsa_net=linkedin&hsa_ver=3

The full speaker line-up for Communicate 26 is here. On Thursday 12 November, we're bringing together leaders and experts from across financial services, technology, regulation and customer communications for a day of practical insights, fresh perspectives and conversations about the future of customer engagement. Under this year's theme, Scaling Trust in the Age of AI, we'll explore everything from AI governance and customer understanding to digital transformation, operational resilience and responding to data breaches. 📅 Thursday 12 November 2026 📍 22 Bishopsgate, London Sign up here: https://lnkd.in/dUFGNhA5/?utm_campaign=Communicate26SponsoredPosts-June-Nov2026&utm_source=linkedin&utm_medium=paid&utm_id=1125503153&hsa_acc=502755784&hsa_cam=1125503153&hsa_grp=898503833&hsa_ad=1609395493&hsa_net=linkedin&hsa_ver=3

Are you in customer communications, operations or transformation and in a regulated industry? The full speaker line-up for Communicate 26 is here. On Thursday 12 November, we're bringing together leaders and experts from across financial services, technology, regulation and customer communications for a day of practical insights, fresh perspectives and conversations about the future of customer engagement. Under this year's theme, Scaling Trust in the Age of AI, we'll explore everything from AI governance and customer understanding to digital transformation, operational resilience and responding to data breaches. 📅 Thursday 12 November 2026 📍 22 Bishopsgate, London Sign up here: https://lnkd.in/dUFGNhA5/?utm_campaign=Communicate26SponsoredPosts-June-Nov2026&utm_source=linkedin&utm_medium=paid&utm_id=1125503153&hsa_acc=502755784&hsa_cam=1125503153&hsa_grp=898503833&hsa_ad=1609365683&hsa_net=linkedin&hsa_ver=3

At this year's Communicate conference, we are focusing one thing: trust. At last year’s roundtable sessions, trust repeatedly came up – in security, in the clarity of communications, in consistency across channels, and even between teams internally. Customer communications are often the most visible point of contact between an organisation and its customers. When they’re unclear, inconsistent or poorly designed, trust breaks down. Now add AI into that. It can improve efficiency and scale, or just as easily erode confidence if it’s not handled properly. At the same time, regulation continues to raise the bar around transparency, data responsibility and customer understanding. So this year, we’re asking: How do we scale trust when AI is part of the system? Click the link to learn more about our full day agenda and packed speaker line up, including: Will Greenwood, Rugby legend and chief customer officer at Afiniti Andrew Grill, AI futurist and former global managing partner at IBM Mark Read, Head of Data Breach Solutions, TransUnion Luke Taylor, Director of Product, WhatsApp Mike Ellicock, CEO, Plain Numbers Adam Wemyss, Head of Document Services, Allianz Ellie Ludlam, Partner, Pinsent Masons Jamie Middleton, Senior Manager, Continuous Improvement, PTSB Kirsten Maley, Director of Claims, Cowbell Nick Keegan, CEO of Mail Metrics Nadine Dereza, award-winning broadcast journalist Communicate 26: Scaling Trust in the Age of AI 📆 12 November 2026 📍 22 Bishopsgate, London https://lnkd.in/dUFGNhA5/?utm_campaign=Communicate26SponsoredPosts-June2026&utm_source=linkedin&utm_medium=paid&utm_id=1125503153&hsa_acc=502755784&hsa_cam=1125503153&hsa_grp=896958273&hsa_ad=1592474723&hsa_net=linkedin&hsa_ver=3

The most useful insights usually come from organisations facing the same challenges as yours. At last year's Communicate conference, Millie Hampson from The Cambridge Building Society particularly valued hearing from PTSB, another financial services organisation navigating many of the same challenges. It's one of the reasons we bring our clients, industry experts and peers together at Communicate. Beyond the keynote presentations, there's real value in hearing how other organisations are approaching familiar problems, what's working for them and what you might take back to your own business. At Communicate 26: Scaling Trust in the Age of AI, we'll be continuing those conversations, exploring the practical challenges and opportunities of AI in customer communications. Hear what Millie had to say at last year's event. 📍 22 Bishopsgate, London 📅 12 November 2026 https://hubs.ly/Q04Bx5sz0