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Why isn't AI working for most businesses? That's what Kyle Racki asked me the other night. The reality is that for far too long the knowledge and service economy - lawyers, accountants, healthcare practionners, sales people, marketers - have basically lived by one premise: Hire good people and hold them accountable to results. That's never been the best way. And AI is exposing that. Because AI only works when you understand how work gets done at the task level. And when you understand it at that level, you can integrate AI for real tangible gains. The fact is, AI is better at most individual tasks that any of us are. It can have a more intelligent conversation with you about byzantine economic policy than all but a handful of humans. That goes for every subject now. As of a month ago, it is getting better at doing mulitple tasks with context to create reliable outcomes. The K-Curve of adoption is real. The 6% that are investing in rewiring workflows (March 12th McKinsey Report looked at 25 factors in driving ROI with AI - Workflow redesign was #1 by a mile) are getting compounding gains. They are re-investing those gains into new workflows improvements. And that is how the AI:ROI flywheel spins. That is what we do with our clients in Levership. -- I'm Matt Symes, and I translate AI from hype into real impact for your business in plain English. I can help in two ways: To get a free playbook with quick AI wins you can implement today, go here: https://lnkd.in/e4x-Pry4 To look into our paid workshops where we help you install AI where it counts in your business, go here: https://lnkd.in/eUP_bAVf

"How do we actually get started with AI?" I was asked this question today by a CEO. Two answers: 1. top down. Pick your most important workflows. Rebuild them with AI integrated. Task by task. No shortcuts. 2. bottom up. Start a community of practice. For us it's a 20-minute Friday all-hands. Two questions every week: How did you use AI in a novel way last week? What did you do last week that you wished AI could have helped with? That second question is where the gold is. Someone says "I wish AI could have done X" and three people on the team say "have you tried this?" That's how fast this moves when you get a team thinking about it together. Most organizations skip both of these. They buy tools, send a Slack message, and wonder why nothing changes. Rewire the workflows from the top. Build the culture from the bottom. That's how you actually get started. We’re offering a limited 4-week AI implementation sprint where we help you install AI in your organization. More details here: https://hubs.li/Q049HsWN0

Last night at 9:30 I wrote a 7-sentence prompt. This morning I woke up to a lead list of 5,128 fishing vessels. Sorted by number of boats per owner, highest to lowest — exactly how you'd triage it. That would have taken a team weeks. It was a side job. The way that materially decreases your customer acquisition cost should get your attention. This has only been accessible to small business owners for about five weeks. Most haven't figured that out yet. If you attended one of our AI in the Workplace days, we’ve got something special for you. It’ll give you an update on these new capabilities with AI. Comment “Attended” below and we’ll send you the details. -- I'm Matt Symes, and I translate AI from hype into real impact for your business in plain English. I can help in two ways: To get a free playbook with quick AI wins you can implement today, go here: https://lnkd.in/e4x-Pry4 To look into our paid workshops where we help you install AI where it counts in your business, go here: https://lnkd.in/eUP_bAVf

You used to be able to trust the output to tell you if someone was good at their job. Not anymore. AI can produce clean, competent work. Fast. Cheap. On demand. Which means the skills that made your team valuable last year are already becoming table stakes. The leaders who win the next 18 months will be the ones who learn to choreograph value — not just create it. Are you building that muscle? Or still just staying busy? -- I'm Matt Symes, and I translate AI from hype into real impact for your business in plain English. I can help in two ways: To get a free playbook with quick AI wins you can implement today, go here: https://lnkd.in/e4x-Pry4 To look into our paid workshops where we help you install AI where it counts in your business, go here: https://lnkd.in/eUP_bAVf

Handing your team AI tools and telling them to experiment is the most expensive mistake you can make right now. There's a better way to do it and it starts with your workflows, not your tech stack. If you want to build this properly with your leadership team, AI Leadership Advantage starts this Wednesday, April 15. 4 weeks, 2 hour sessions. Only a few spots left. Register today before it's too late: https://hubs.li/Q04byGq50

Six weeks ago, AI couldn't string multiple tasks together without losing the plot. Today, entire workflows are running on their own. Claude Code, Claude Cowork, Perplexity Computer. The harness is here — and most small business owners have no idea what just changed. In January, Anthropic was still saying the best use of AI on complex tasks was amplification. Human + AI co-pilot. That was six weeks ago. Now? Agentic workflows are real, accessible, and being used by your competitors right now. One question worth sitting with: How many of your workflows have AI in them? If the answer is zero — or "we have some licenses but nobody really uses them" — that's the problem. The window to get ahead of this is open. It won't stay that way. Write Harness in the comments if you want to attend the 45 minute webinar where we go deep on this.