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I’m thrilled to officially introduce Helply! 65% of your support tickets resolved by AI in 90 days. Or you pay nothing. That’s our guarantee. We're doing the opposite of what the market has normalized. AI support tools are sold to you as software and then the provider “wishes you luck.” You’re left on your own to figure AI support out. This approach will fail. Meanwhile, your competitor who teams up with the right provider will be resolving 65% of their tickets within a couple months. Let me be specific about what "resolved" means. It is NOT: - Deflection. - Partial answers. - Auto-replies that punt to a human. Here’s what resolution ACTUALLY IS: - End-to-end conversations fully handled by AI. - No human intervention required. - And not just answering questions but acting on them: - Invoices sent - Plan upgraded - Accounts updated When Helply isn't sure, it never guesses. It escalates into your existing help desk with full conversation history, source citations, and customer context. Your team picks up exactly where the AI left off. Here's our guarantee: - Every customer gets VIP Concierge. - A dedicated AI support engineer. - A private Slack channel. - Weekly optimization reviews. We have one job: Make sure you hit 65% resolution. If we miss the target, you pay NOTHING. And better yet, Helply improves itself over time. - It finds the questions your docs don't answer. - Auto-drafts missing Q&A from real tickets. - Keeps your knowledge current so resolution keeps climbing. If you're handling 500+ support tickets a month and already use Zendesk, Freshdesk, Help Scout, Front, Crisp, or Groove, this should be a fit. We're not selling you software and wishing you luck. I’m guaranteeing the outcome or giving you your money back. That's Helply. If you’re interesting in working with us, send me a DM (or a connection request with a message).

AirGigs users waited 4 hrs for answers that took 30 seconds. They tried ChatGPT, hired more $55K/yr support reps. Things got worse. 6 days after Helply setup: 65% support resolution rate without any humans. 65% of your support tickets are the same 10 questions. You pay a $55K/year support rep to answer them manually. AirGigs did this and was drowning. The team hired more support staff but response continued to lag. It got to the point that users waited hours for answers to questions that took no more than 30 seconds to resolve. The most common culprits: "How do I log in?" "Where's my billing info?" "How do I upload a gig?" The same 10 questions over and over. They tried ChatGPT to speed up replies and ended up with inconsistent answers. Not to mention a very manual and extremely slow process. Most support teams get overwhelmed by repetition. That’s the achilles heel of tier 1 support. You're paying $55K+ for someone to copy-paste the same answer 47 times a day while customers wait in queue. AirGigs plugged Helply into their existing help desk. No migration or manual uploads and it only took six days to launch. Helply learned from years of ticket history automatically. Results: - 65% of tickets resolved without human involvement - One full-time rep reassigned to higher-value work - New users get answers in seconds instead of hours The founder said something that stuck with me: "It answered a question more articulately than it did last month. That was a wow moment." The system improves itself by learning and refining with every interaction. Most founders scale support by adding headcount but that's the expensive way. Smart founders eliminate repetition first and let humans handle what actually requires judgment. You shouldn’t be paying someone $55K/yr to be on FAQ duty.