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+500 people. +20 languages. 4 million calls a year. We opened in 2004 as an independent contact centre in Bucharest, Romania. 🇷🇴 Today, we are a multilingual partner in Business Process Outsourcing (BPO) and the idea has not changed: we take care of your customers and your processes, so you can focus on your business. Our team works from two sites in Romania, 📍 Bucharest and 📍 Piatra Neamț, and together we speak 🌍 more than 20 European and Asian languages, from: English 🇬🇧 French 🇫🇷 German 🇩🇪 Italian 🇮🇹 Spanish 🇪🇸 Portuguese 🇵🇹 Dutch 🇳🇱 Polish 🇵🇱 Arabic 🇸🇦 Chinese 🇨🇳 Japanese 🇯🇵 Korean 🇰🇷 💬 We look after your customers on every channel: 📱 phone 📧 email 💻 chat 📲 social media. 🗂️ Behind the scenes, we handle back-office work, from data entry to document processing. And we offer digital services: 🔐 identity checks, 🛡️ content moderation, and 🏷️ data labelling for artificial intelligence. 🌐 Since 2023, we have been part of BeYs Outsourcing Services, the BPO arm of the international Be Ys group, specialists in personal data. We are more than 2,000 people, on 6 sites in 4 countries: 🇫🇷 France 🇷🇴 Romania 🇲🇦 Morocco 🇲🇬 Madagascar Our clients come from many industries: 🛍️ retail and e-commerce 🏥 health and insurance 🎮 gaming 👗 fashion 📰 media ✈️ travel 💻 IT 👓 optics 🎭 culture and heritage from countries like 🇬🇧 the UK 🇺🇸 the US 🇫🇷 France 🇩🇪 Germany 🇮🇹 Italy 🇨🇭 Switzerland 🇦🇹 Austria 🇧🇪 Belgium 🇳🇱 the Netherlands 🇱🇺 Luxembourg ⏰ 24/7, all year round. ✅ ISO 9001 & 27001 certified. 🔒 GDPR compliant. 🏆 More than 20 years of experience. Humans empowered, AI amplified BPO for the best multilingual customer experience. 📩 Contact us! #BPO #CustomerExperience #Outsourcing #Multilingual #GlobalRemoteServices #BeYsOutsourcingServices

Discover Global Remote Services, part of Be Ys Group: 𝐎𝐦𝐧𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 - Inbound Contact Centre Services - Outbound Contact Centre Services - Back-office Activities - Automation & Technology 𝐇𝐞𝐚𝐥𝐭𝐡 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 - Health data and document management - Overflow management delegation 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 - Data Annotation & Data Labelling Services - Content Moderation - Document Processing - KYC Services - KYP Services 𝐈𝐓 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 - IT Services - Technical Assistance- Helpdesk ...in +20 languages (🇬🇧 🇮🇪 🇫🇷 🇩🇪 🇪🇸 🇵🇹 🇵🇱 🇷🇺 🇷🇴 🇭🇺 and many more). Contact us for more information! #BPO #Outsourcing

Global Remote Services vous propose ses services d’externalisation des processus d’indexation d’archives, avec une expertise en documents historiques français, disponible 24/7, en mode Offshore et Nearshore, pour accélérer la valorisation de votre patrimoine numérique.

Hai bisogno di supporto per le problematiche IT e assistenza tecnica della tua azienda? Scopri i vantaggi dell’outsourcing Helpdesk IT: affidaci la gestione per garantire continuità e efficienza alle tue attività Vuoi risparmiare tempo e costi? Saremo felici di affiancarti!

Les clients sont plus susceptibles de convertir si le processus d’onboarding est simple et intuitif. Savez-vous comment optimiser votre processus KYC? Un bon processus facilite l’intégration et peut relever d’un impératif de sécurité ou d’une exigence légale. Pourquoi choisir un partenaire BPO 👇

I clienti sono più propensi a convertire se il processo di onboarding è semplice e intuitivo. Sai come ottimizzare il tuo processo KYC? Aiuta a facilitare l’onboarding e può essere una questione di sicurezza o un requisito legale. Perché scegliere un partner BPO 👇