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Punti e reward sono solo alcuni degli elementi di una customer strategy. Un programma loyalty può connettere riconoscimento, incentivazione, engagement, personalizzazione e misurazione in un percorso coerente. Con Bit2win Engage Portal puoi portarli all'interno di un unico ecosistema enterprise. Scopri la piattaforma.

Maak kennis met 'Sammie': de populairste collega van Kinderopvang 2Samen. 👋 Wat ooit begon met een naamwedstrijd (gekozen uit 200 inzendingen), is inmiddels de digitale spil voor bijna 1.000 medewerkers. Met de overstap naar Microsoft 365 groeide Sammie mee via Iris Intranet. Waarom Sammie zo geliefd is op de werkvloer: ✨ Eén vertrouwd startpunt voor álle 80 locaties. ✨ Belangrijke updates en gezellige prikbord-berichten strak gescheiden. ✨ Binnen 1 klik direct bij de juiste Teams-documenten. Bekijk de carrousel en zie hoe Sammie meegroeit met de organisatie! ➡️

Hoe verbind je 1.000 medewerkers op 80 locaties? Kinderopvang 2Samen gaf intranet 'Sammie' een upgrade met Iris Intranet & Microsoft 365. Het resultaat? ✅ Geen ruis meer: Belangrijk nieuws is gescheiden van het informele prikbord. ✅ Overzicht op locatie: Snel zien wie waar werkt met de 'Wie Wat Waar'-module. ✅ Sterke adoptie: 80 ambassadeurs hielpen collega's op de werkvloer. Swipe door de carrousel voor het hele verhaal! 👇

Graham Partners builds a value creation plan for every acquisition. Inside: how the firm turned that plan into one repeatable operating cadence across the portfolio.

A $28B merger integration puts every workstream in front of leadership at once. Inside: how T-Mobile kept the integration visible from day one, without the reporting scramble.

Passt Ihre Archivierungsstrategie noch zu Ihrer heutigen IT-Landschaft? SAP, Microsoft 365, Fachanwendungen, Cloud-Services: IT-Landschaften entwickeln sich weiter. Doch was ist mit dem Archiv? Gerade historisch gewachsene Archivlösungen können neue Anforderungen an Integration, Compliance und Verfügbarkeit erschweren. Mit nscale schaffen Sie eine zentrale Plattform für die langfristige und revisionssichere Archivierung Ihrer Informationen. ✔️ Bestehende Systeme integrieren ✔️ Informationen zentral verfügbar machen ✔️ Aufbewahrungs- und Löschanforderungen berücksichtigen ✔️ Flexible Betriebsmodelle ermöglichen Denn eine moderne Archivierungsstrategie sollte zu Ihrer IT passen. Nicht umgekehrt.

Die BMD Bausoftware optimiert das Projektmanagement und die Materialverwaltung am Bau. Sie wickeln viele Abläufe schneller ab. Mehr erfahren!

Scattered knowledge slows teams down and increases risk. Bloomfire centralizes your verified content into one source of truth, delivering verified AI answers right where work happens. The result? Employees can find what they need faster and work with confidence. Take a closer look →

Professional scanning services are under increasing pressure: rising document volumes, limited staff availability, and growing expectations for speed and accuracy. Discover how organizations in the social and welfare sector are modernizing their document processing workflows and free up valuable staff time for higher-value work.

Your Monday morning shouldn’t start with five logins. CentrePal brings your customer conversations, context, and telephony together in Microsoft Teams, so your team can spend less time switching between systems and more time solving what matters. Open Microsoft Teams. Start working.

Your user just built something amazing. Then they hit DNS. Here's how Entri removes that last step.

Domain authentication is the biggest drop-off point in email tool onboarding. Here's how Entri fixes it.

Ogni carrello abbandonato è una vendita persa. Scopri dove perdi clienti e come recuperarli. Richiedi uno UX Audit.

Você sabia que empresas que investem em CX têm 60% mais lucro que aquelas que não priorizam a experiência do cliente?

Frontline agents are speaking - loud and clear. Our new Voice of the Agent report uncovers fresh trends, shifting expectations, and what it really means to work in a contact center today. Download the report to learn how empathy, AI & culture are reshaping contact centers.

In partnership with Get Out of Wrap, Calabrio surveyed 540 contact center agents about their realities, revealing powerful insights into empathy, AI, and the future of work. Voice of the Agent explores how the role of the agent is evolving beyond transactions to become one built on understanding, creativity, and human connection. The findings point to a clear truth: The future of customer experience will be shaped by emotionally intelligent humans empowered by technology they understand and trust. Explore the six key findings and get your copy of the report today:

TURN STATIC DOCS INTO INSTANT ANSWERS. Build beautiful knowledge portals that are easy to navigate, search, share and contribute to.

Replace repetitive work with an AI workforce. Scale without hiring. Automate support, gain insights from calls, and control documents — all in one AI system. To celebrate Banza’s birthday, we’re launching a limited-time offer: 3 AI agents for the price of 1. 👉 Explore special terms

O maior desafio do atendimento ao cliente continua a ser o mesmo de sempre. 35% dos profissionais identificaram a consistência omnicanal como o principal problema das suas operações, à frente da velocidade, dos custos e do volume. A tecnologia existe, como é que o problema persiste? Recolhemos as respostas de mais de 350 profissionais de apoio ao cliente em Espanha e Portugal e as conclusões são claras. Descarregue o estudo completo para saber o que está na origem deste problema.

As organizações com melhores resultados não escolheram entre IA e humanos. Criaram um modelo onde ambos coexistem. 33% dos profissionais querem agentes de IA para atendimento automático, enquanto 30% preferem respostas assistidas ao operador humano, uma divisão que revela algo importante: o modelo dominante ainda está a emergir. Descarregue o estudo e saiba o que mais de 350 profissionais do setor em Espanha e Portugal disseram sobre o futuro da IA no atendimento ao cliente.

Your QA coverage stalls not because your team is slow, but because traditional automation can't handle state. The more complex your application, the faster your test suite decays. See how agents fix this. Free webinar, live demo.

Your teams already know what’s broken. Give them one day with Base44 to turn one real workflow into a working app.

The Ask Avoma Prompt Handbook hands your Sales and CS teams a ready-made prompt library from discovery and demo prep to MEDDIC qualification, pricing calls, QBRs, and renewals.

Already working in Claude or ChatGPT? Connect your customer conversations with Avoma MCP, and your AI can reason over what your customers actually said. Three use cases inside.