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It’s a royal flush! We’ve been awarded the Diamond Standard in the National Loo of the Year Awards for the second-year running 💎 Following an unannounced visit from an authorised awards inspector, our washrooms were recognised for achieving the highest standards in accessibility, hygiene, maintenance and overall facilities. Creating high-quality, inclusive spaces where visitors feel comfortable is important to us, and this recognition is a proud reminder of the difference it can make to people’s experiences. A huge thank you to our onsite team for their ongoing dedication to keeping our spaces clean, welcoming, and well cared for.

The UK’s landmark light biennial, Lumiere Durham, returns this week and we’re proud to support the festival as Festive Shopping Partner ✨ Until 15th November, Durham’s streets, riverbanks and iconic buildings will be illuminated with a spectacular showcase of work by both local and international artists. We're also delighted that our recent collaborator, the talented Lewis Hobson of CYAN CIC, is part of the artistic line-up. His new installation, titled “A Light Still Shines”, draws inspiration from the window grates found on homes in County Durham’s areas of deprivation, transforming them into a powerful work of light and reflection. Lewis recently brought an incredible burst of colour to our centre with a striking street art mural that has added vibrancy and a renewed sense of place, so we can’t wait to see his work shine once again this weekend.

We had an absolutely WICKED Half Term with free activities for the whole family 💚 From spooky surprises to magical mischief, we turned up the Halloween spirit across the centre, creating moments that delighted our visitors and will be remembered long after the decorations come down. Throughout the week, we welcomed visitors with singing witches, frightening face painting and slime making. On Halloween itself, children in costume were gifted a spooky bat toy. We love turning everyday shopping trips into experiences filled with joy and connection, bringing our destination to life not just for our guests, but for our brands and teams too. It’s these shared moments that build loyalty, strengthen community, and make us a place people love to return to.

We've been shortlisted for not one, but TWO Destination North East England Tourism Awards! 🏆 ⭐️️ Accessible and Inclusive Tourism Award - we’re proud to offer quiet shopping mornings, sensory sessions, accessible facilities, staff training and, working with North East Autism Society, we provide sensory bags and sunflower lanyards to support visitors with additional needs. ⭐️️ Regenerative Tourism Award - from managing 55 acres of parkland and creating the north’s first Pollinator Parks Garden, to wellbeing walks, biodiversity surveys with Climate Action North and positive steps toward carbon neutrality, we’re working to create a better world for people, wildlife and the planet. Being recognised for these awards is a huge honour and a fantastic reflection of our team’s commitment to making the centre welcoming, sustainable and accessible for everyone. Roll on March 2026 🤞

We're excited to be joined by Clinique this week as they bring their ULTIMATE pop-up skincare experience to the North East 🫧 Until 12th October, visitors can enjoy a truly premium skincare experience with complimentary consultations, including a bespoke Skin Hydration Test, followed by personalised product recommendations. This is a unique opportunity for visitors to gain insights into their skin and browse Clinique products at The Cosmetics Company Store with exclusive offers, making it a truly unmissable experience for our community. Now that the centre is fully let, tapping into engaging activations like this adds something special to the centre, creates more unique visits and elevates the overall customer experience.

Welcoming The Entertainer's FIRST outlet store, just in time for the festive season 🧸 The new 2,000 sq ft store features an exclusive range of its best-loved brands, including Early Learning Centre, all at outlet prices. Richard Kaye, Centre Manager at Dalton Park, said: "We’re delighted that The Entertainer has chosen Dalton Park as the renowned toy retailer’s very first outlet location. With Christmas fast approaching, the opening couldn’t come at a better time, and we’re confident it will be a hugely popular addition for shoppers looking for the perfect gifts for their loved ones." This exciting launch strengthens our retail mix, creating an even more appealing destination for families.