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On December 3rd, the Canadian Marketing Association is hosting its final in-person thought leadership event of the year, CMAcx, presented by CanadaVisa at the Sutton Place Hotel. We're excited to introduce our expert lineup, who will be sharing cutting-edge insights on the future of customer experience: Andrea Cook | CEO, JAM CRM Cheryl Mitchell | Customer Experience Insights Lead, Rogers Communications Edward Morawski | President and COO, Angus Reid Group Jackie Leung | Senior Group Manager, Segments Integrated Marketing Planning, TD Jonathan (Jon) Moran | Head of MarTech Solutions Marketing, SAS Fenton Jagdeo, Jr. 🍞 Jagdeo, Jr | Consumer Entrepreneur, Consultant, and Strategy Professor, Futurist Peter Farfaras | Vice President, Business Development, Numeris and NLogic Canada Riley Cohen | CEO, CanadaVisa Scott Megginson | President, Kantar Canada $25 Early bird pricing for CMA members is still available. Register here: https://lnkd.in/gpYk-EHc #CMAcx #CustomerExperience #ThoughtLeadership #CMAEvents

The customer experience landscape is undergoing its most dramatic transformation in decades. As artificial intelligence takes over more of the customer relationship, traditional touchpoints are disappearing, and the familiar journey of steps, screens, and interactions is vanishing. What once unfolded through a visible process now happens in a single, opaque instant. CMAcx 2025 brings together Canada's leading CX practitioners, strategists, and visionaries to navigate this seismic shift. CMAcx isn't just another conference about optimization—it's a deep dive into reimagining the customer experience as the interface itself disappears. Join us on Dec 3rd to learn more about what the consumers of the future expect from brands. 📍 Location: Sutton Place Hotel, Porter Ballroom (355 King St W) ⏰ Time: 8:30 AM - 12:00 PM ET Ready to redefine customer experience? Register now: https://lnkd.in/gpYk-EHc

Wondering how to turn every presentation into a persuasive opportunity that drives results? Join us for an impactful two-day in-person interactive training led by Steve Levy, Chief Operating Officer at Ipsos. Dates: December 4 & 9 Time: 9:00 AM - 1:00 PM ET Location: CMA Office. Toronto, ON This hands-on training is perfect for sales and marketing professionals who regularly present to clients, executives and managers looking to enhance their leadership presence, and anyone preparing for upcoming pitches or speaking engagements. It offers small breakout groups, personalized coaching and recorded presentations for real-time feedback. You'll learn proven strategies to overcome presentation anxiety, speak with confidence and authority under pressure, and structure your content for maximum engagement. We'll dive deep into storytelling principles that make presentations memorable, show you how to craft compelling openings and powerful conclusions, and teach you how to handle tough questions and objections like a pro. Spaces are limited. Register today to elevate your persuasive skills to deliver powerful presentations: https://lnkd.in/geq-DZVs See upcoming trainings: https://lnkd.in/grH-CBb8 #PresentationSkills #MarketingLeadership #CMATraining #MarketingTraining #PublicSpeaking #ProfessionalDevelopment #AIMarketing #MarketingAutomation