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Jake Hougaard and I are constantly talking to both Brokers and HR teams and when it comes to the hard parts of supporting employees throughout the year, we regularly hear something to the effect of "I'm always answering the same questions because employees struggle remembering where to go to find information about their benefits." When info is scattered across PDFs, emails, knowledge bases, Slack, an app they don't remember the login for, and the paper packet they threw away in November, are we surprised? As 2026 approaches, our team is doubling down on establishing the one place for employees to go to ask questions and learn about their benefits, all without needing to log into a new portal or download another app. If you’re curious what this could look like, shoot me a DM and let's set up a time for me to show you around a Brite environment tailored to your business

This is a video I originally sent to all of our clients at Brite, but I think it’s just as important to share here. Every HR leader I talk to says the same thing: “We’re answering the same 10 benefits questions every single week.” On average, that’s 40+ hours a month spent on repeat Qs. We built the Benefit Assistant to solve that problem. It lives right where employees already are: - Slack - Teams - Email - SMS - And directly inside your Brite benefit guide No portals. No logins. Just clear, instant answers pulled from your actual content. Proud of the team for bringing this to life. If you want to see how it could work for your team, shoot me a DM. Happy to walk you through it.

Most benefits questions aren’t complicated. They’re just hard to get answers to. Questions like: "Is my spouse covered under this plan?” “What’s the difference between HSA and FSA?” “What happens if I leave mid-year?” And HR hears them over. and over. and over. So instead of building another chatbot or portal nobody wants to log into, we took a different route. We built Benefit Assistant, an AI tool baked directly into your digital benefits guide. And better yet, it works where people already are: Access the Benefits Assistant in: - Brite benefit guides - Slack - Teams - Email - and SMS Employees ask questions. The Assistant pulls real answers from your actual guide content. And HR gets fewer repeat questions clogging up their inbox. Check out the article here that breaks it down: https://lnkd.in/ggTxi598

We didn't just create another Ai tool. We're meeting employees where they spend time through Slack and Teams.

If you’ve ever built a benefits guide, you know importing plan data can be the most painful part. Especially when you’re juggling PDFs, SBCs, and last year’s docs. Brite’s new Smart Import update changes that. Here’s what’s better now: - I can upload a carrier PDF or even last year’s guide, and Brite auto-detects plan details with surprisingly high accuracy. - I get to choose which plans to bring in — no more junk data cluttering things up. Fields with AI-suggested values are pre-filled and clearly marked, so it’s easy to review and adjust as needed. There’s even a new Review Mode that lets me spot-check every AI suggestion, flagged value, or missing field all in one place. The best part? I’m no longer stuck scrolling through endless tabs or re-entering data twice.

For all my benefit guide builders out there, this might be the best two minutes you spend today. The Brite team has put in a lot of effort to solve a big problem—manual data entry. We've made some massive improvements to our Smart Import feature, which means: 1. Fill out plan details faster than ever before 2. Fewer manual corrections 3. Real-time AI suggestions 4. One place to review and finalize everything Check out the video and let me know what you think.