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AI tools help customer service teams move quickly—but they aren’t enough alone. Pair them with the skills that build trust, loyalty, and smarter, faster resolutions.

Quick plug for an upcoming conversation on Dec 3rd - more info in the comments/on the reg page! So delighted Box of Crayons and I can host this panel discussion with such interesting and passionate leaders.

As technology evolves faster, it’s curiosity that helps leaders go further. Join us and a panel of senior leaders across industries for a 45-minute conversation on why curiosity is central to their transformation—shaping culture, leadership, and how their organizations show up in the market. Follow the link in the comments to register.

Top tech companies trust The Coaching Habit to tackle their biggest workplace challenges. See what it could do for your team.

72% of leaders face pressure to do more with less. As AI accelerates work, we need new skills—especially the human ones AI can’t replace.

Learning gets cut, overbuilt, or ignored. The result: skills that lag behind the work. Pinpoint what matters, and find learning that sticks. Start today.