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Something exciting’s coming up 🌿 We’re talking about wellness in hospitality. Yes, in our next Bookboost webinar, we’ll explore how hotels can make wellness part of the guest experience and two of our customers, nook society and Finn Lough, will share how they are making it happen. Save your spot today👇 #Hospitality #Wellness #GuestExperience

✨ A lesson from my 5 year old in creating unforgettable experiences. The day before my birthday, my son announced: “Tomorrow is going to be the best day of my whole life.” Not mine, his. The next day, he handed me this drawing. Every detail in it was something he had carefully thought about for my birthday: 🎂 Red jelly he and his mum had prepared 🎉 Bunting that hangs in the living room on birthdays 🎁 His blue “birthday boy” badge that was going on my shirt 🍰 Cuthbert the Caterpillar as the cake (trigger Cuthbert caterpillar vs Colin caterpillar debate) And yes — a reminder that I have no hair, so he didn’t draw any! 😅 He wasn’t just giving me a picture; he was giving me an experience he had imagined, planned, and shared with me. It struck me: when someone feels truly special, it’s rarely about the big gestures. It’s about the thought and care poured into shaping their experience. So, how do we apply this in hospitality? Hotels don’t just provide rooms, they create memories. The difference between a good stay and a great one often lies in the details — the personal touches that show genuine thought for the guest’s journey and the most obvious way to provide these personal touches is through personalised communication. If a five-year-old can teach us anything, it’s this: Focus on the experience. That’s what makes people feel valued - I certainly do. #hospitality #experience #personalisation

München, mach dich bereit! Zum zweiten Mal findet die Independent Hotel Show Munich statt und wir legen noch einen drauf: Zum allerersten Mal steigt die Do Not Disturb Aftershow Party. 🪩✨ Gemeinsam mit unseren Partnern Clock Hospitality Cloud und Lightspeed Commerce bringen wir Hoteliers, Consultants und Branchenfreunde dorthin, wo die eigentliche Magie passiert: auf die Tanzfläche. 💃🕺 📍 NY Club Munich 📅 29. Oktober 2025 | ab 20 Uhr 🎟️ Kostenfrei, Plätze streng limitiert! 👉 Hier registrieren https://lnkd.in/d5z33FZT Tagsüber Business, abends legendär. Und wer mich kennt, weiß: Ich bin die Erste auf der Tanzfläche und tanze, als würde niemand zuschauen. 😉 #IHS25 #DoNotDisturb #Networking #AftershowParty

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How long does it take you to create a guest journey? And how many tools do you need? With Bookboost, design your guest journeys and send email, SMS and WhatsApp. Using one CRM.