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Wing Yip. Albion. Classic Fine Foods. Birchall Foodservice. The four operators we've helped commission a WMS for that look most like Surya — family-run, multi-temperature, supplying the major UK retailers. None of them tried to commission their system and the building simultaneously. We'd be happy to share what they did instead.

Earlier this year we surveyed 500 UK supply chain managers and published the findings in The Grocer. The headline number for any multi-temperature operator: £156,600 lost annually to avoidable food waste, with 7.3% of perishable stock lost to internal errors alone. The full white paper, written for an audience that recognises the pattern.

For the eighth consecutive year, Infios is the Gartner Magic Quadrant Leader for warehouse management systems. Balloon One is the UK partner. When the new Harwich DC commissioning conversation widens to the FD, the IT director and the board, this is the line that closes it. Worth checking us against your shortlist.

A 250,000 sq ft custom-built DC opens on Surya's 40-acre Harwich site next year. The window to choose how the warehouse runs — and the system that runs it — closes once. The peer projects we've helped commission (Wing Yip, Classic Fine Foods, Birchall Foodservice, Albion Fine Foods) had one thing in common: WMS was live before full ramp, not after. The order matters more than people expect. A short brief, written for Surya.

Most WMS implementations don't fail at go-live. They fail in the six months after, when the building, the system and the new operational habits are all being debugged at once. The ones that go well sequence things differently. Worth a 25-minute conversation if you're heading into a new build.

Explore what will really move the needle for food & drink supply chains in 2026, with senior voices from from BSI, Domino, Slimstock, SCCG, and Balloon One for a one-hour panel on 29/10/25, 11:00am. Join us for a 1 hour panel to discuss the future trends in the food and drink supply chain for 2026.