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The real peak season stress test starts long before the first queue appears. Most teams feel peak season pressure only when dashboards turn red, and queues start to grow. By then, the root causes are already in place: forecasts that miss where demand really lands, recruitment that focuses on headcount, back‑office workflows and automation plugged into processes that were never built for volume. Krzysztof Banaś's new Peak Season Readiness e‑book turns those weak spots into a checklist you can walk through with your CX, operations and contact center teams — so Q4 becomes easier to manage. Get it here: https://lnkd.in/ePMwANjY #AxendiGuidesPeakSeason

Ready for peak season? But really - or just on paper? Book a meeting with one of our ecommerce advisory experts and find out.

We’re ready for departure to IFA Berlin. But this year, we’re going with a slightly different mission. Alongside meetings, conversations and everything else happening in Berlin, Monika and Marius will also be speaking with people from the consumer electronics industry about what peak season really looks like behind the scenes. The good, the bad and the ugly. What works. What breaks. What customers expect. What teams wish they had done differently. If you’re going to IFA too and this sounds like a conversation you’d be interested in, let us know. We’d be happy to sync in Berlin. Sign up for an interview here: https://lnkd.in/ehmkqte7 #IFABerlin #ConsumerElectronics #AxendiGuidesPeakSeason #PeakSeason

Peak season does not create operational problems. It simply reveals the ones that were already there. The forecast underestimates the actual customer volume. New hires are in place, but not fully prepared. The knowledge base cannot keep up with changes. Response times increase. Teams become overloaded. Decisions arrive a few hours too late. Dramatic? It can feel much more dramatic in November. Peak season preparation needs to start before increased demand tests your people, processes and technology at the same time. See how ready your organisation really is with the Peak Season Readiness Checklist 2026: https://lnkd.in/ev6Ujawj/?utm_campaign=MOL%257CAxendi-PeakSeasonSurvival%257CWebVisitors&utm_source=linkedin&utm_medium=paid&utm_id=1198295674&hsa_acc=516523446&hsa_cam=1198295674&hsa_grp=843008524&hsa_ad=1493000184&hsa_net=linkedin&hsa_ver=3

Peak season does not create operational problems. It simply reveals the ones that were already there. The forecast underestimates the actual customer volume. New hires are in place, but not fully prepared. The knowledge base cannot keep up with changes. Response times increase. Teams become overloaded. Decisions arrive a few hours too late. Dramatic? It can feel much more dramatic in November. Peak season preparation needs to start before increased demand tests your people, processes and technology at the same time. See how ready your organisation really is with the Peak Season Readiness Checklist 2026: https://lnkd.in/ev6Ujawj/?utm_campaign=MOL%257CAxendi-PeakSeasonSurvival%257CWebVisitors&utm_source=linkedin&utm_medium=paid&utm_id=1198295674&hsa_acc=516523446&hsa_cam=1198295674&hsa_grp=843008524&hsa_ad=1492889044&hsa_net=linkedin&hsa_ver=3

Peak season does not create operational problems. It simply reveals the ones that were already there. The forecast underestimates the actual customer volume. New hires are in place, but not fully prepared. The knowledge base cannot keep up with changes. Response times increase. Teams become overloaded. Decisions arrive a few hours too late. Dramatic? It can feel much more dramatic in November. Peak season preparation needs to start before increased demand tests your people, processes and technology at the same time. See how ready your organisation really is with the Peak Season Readiness Checklist 2026: https://lnkd.in/ev6Ujawj/?utm_campaign=MOL%257CAxendi-PeakSeasonSurvival%257CWebVisitors&utm_source=linkedin&utm_medium=paid&utm_id=1198295674&hsa_acc=516523446&hsa_cam=1198295674&hsa_grp=843008524&hsa_ad=1492889034&hsa_net=linkedin&hsa_ver=3