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SPS Commerce's agentic ticket workflow processed more than 500 Jira tickets in its first four months with zero incidents. A developer labels a ticket, a planning agent drafts the implementation, the developer approves the plan, and a coding agent writes the code and opens a pull request. In this video, Mark DeBeer, Lead Software Engineer at SPS Commerce, shares how SPS moved from isolated agents to a connected software factory with Port, which provides the shared context, orchestration, governance, and visibility developers and agents need to work together across the SDLC.

SPS Commerce's agentic ticket workflow processed more than 500 Jira tickets in its first four months with zero incidents. A developer labels a ticket, a planning agent drafts the implementation, the developer approves the plan, and a coding agent writes the code and opens a pull request. In this video, Mark DeBeer, Lead Software Engineer at SPS Commerce, shares how SPS moved from isolated agents to a connected software factory with Port, which provides the shared context, orchestration, governance, and visibility developers and agents need to work together across the SDLC.

Join Kelsey Hightower and Zohar Einy, CEO of Port, for a live fireside chat on what it actually takes to build an AI software factory 🔥 We’ll talk Agentic SDLC, the technical foundations, governance, production friction, and what’s still blocking companies from scaling AI across engineering. If you’re building, leading, or trying to make sense of where software is headed, this one’s for you. Register here:

Welkom, Antwerp! Will you be at Devoxx Belgium? We will be, and we're hosting a fireside chat on October 6 with the legendary Patrick Debois. Patrick named and helped shaped DevOps as we know it. Today, he's doing similar work again, this time on context and harness engineering. He'll join us to talk about the inner loop of the software factory. Joining him will be 🎩 Baruch Sadogursky, Port's Head of DevRel. He'll draw the outer loop, where context, orchestration, and governance help the factory build things the way the team works. And of course, food, drinks, and good conversation will be aplenty. 📅 Tuesday, October 6, 18:30 - 21:30 📍 DE WINKELHAAK, Antwerp Register here: https://luma.com/p4lv4ct5

Anthropic wrote the AI-native Playbook. Here is how you actually build it at scale. Join Port’s Field CTO Matar Peles and Product Solutions Lead Etay Alony on Sept 22 for a hands-on walkthrough on implementing Anthropic’s framework for engineering teams of hundreds. Key takeaways: Building the software factory from product signals to merged PRs Scaling governance with risk-based human approvals Providing agents the context and standards needed to execute safely

Custom AI agents look cheap in testing. In production, context piles up and the token bill compounds. Gartner breaks down where it goes.