Insurance Management Services

We’ve been at this for over 40 years, and some things haven’t changed. We pick up the phone. We call people back. And when there’s a problem, we try to solve it like we would for our own families. Because that’s how IMS was built and how we still operate today. Sure, the tools have changed over time. But what drives us? That’s stayed the same. ➡ Connecting people with care they can afford ➡ Working with providers and vendors to get better pricing ➡ Helping members get medications ➡ Taking care of each other while we take care of your team That’s the good stuff. That’s what keeps us moving. Let’s talk about a benefits plan that actually works, for your business and your people: imstpa.com #IMS #SelfFundedPlans #BuiltToServe #TexasPanhandle #SmartHealthcare #CustomerSupport

Insurance isn’t always fun. Monica Bland, our VP, will tell you that straight. But it doesn’t have to be frustrating either. Years ago, IMS made a shift from reacting to problems to getting ahead of them. Today, our team proactively reaches out before issues become headaches. Whether it’s a benefit question, a missed step in a claim, or a chance to make something easier, we pick up the phone and help you walk it through. Because when you respect your clients, your members, and your neighbors, you don’t wait for a call. You make one. That’s how we do business. Ready to work with a team that puts people first? Let’s talk: imstpa.com #IMS #SelfFunding #EmployerBenefits #BuiltForBusiness #TexasPanhandle #TPA

Back in 1983, IMS started around a kitchen table in Amarillo with one goal: build better health plans for West Texas businesses and beyond. Today, we serve over 45,000+ covered lives with custom, self-funded solutions—and the mission hasn’t changed. We’re still locally owned. Still answering the phone with a smile. Still helping employers cut costs and take care of their people. We’ve been doing this a long time—and we’re still all in. Built Here. Still Here. All in. imstpa.com #IMS #IMSAdvantage #IMSAmarillo

IMS was founded in 1983, when "self-insurance" was just a novel concept. What began as a small team cutting checks and paying claims has grown into a 140-person powerhouse with cutting-edge technology and one unwavering principle: treat everyone like family. At IMS, we don’t do off-the-shelf plans or hide behind automated systems. Need help? A real person answers the phone. Have questions about benefits? We’re the experts ready to provide solutions. From custom plans to partnerships that provide free medications and lower provider costs, we work to make healthcare accessible—and affordable—for employers and their employees. That’s IMS. A company built on respect, honesty, and care—for over 40 years and counting.

The benefit of having backup. When a medical bill doesn’t look right, or your employee isn’t sure where to go for care, they shouldn’t have to figure it out alone. IMS Participant Advocates walk your team through the tough stuff like billing disputes, provider selection, prescription savings, and more. It’s the kind of behind-the-scenes support that makes a front-line difference. We’re here to make healthcare less stressful, for your employees, and your business. Learn more: imstpa.com #SelfInsurance #SmartBusiness #IMSAdvantage

Some TPAs came and went. We’re still here. Since 1983, IMS has been helping businesses control healthcare costs, design custom plans, and support employees through every step of the process. We started around a kitchen table in Amarillo and grew into a full-service TPA serving thousands across the country—with the same steady leadership, the same core values, and the same focus on doing what’s right. If you want stability and 40+ years of experience in your benefits partner, let’s talk: imstpa.com #CustomBenefits #IMS #IMSAdvantage