Guidewire Software

In P&C claims, agentic AI is shifting the central promise of artificial intelligence from recommending the right next action to taking that action autonomously—but only if you do it right: https://lnkd.in/dbce6Uf4 According to Capgemini, 64% of adjusters struggle to meet turnaround targets in the face of everyday claims volumes, let alone after a natural catastrophe. In some major markets, it’s enough to push 1 in 4 policyholders to switch carriers and put billions in annual renewal premium at risk. In a new blog post, Guidewire Chief Evangelist Laura Drabik explains how agentic AI can help carriers avoid that—including key infrastructure requirements for leveraging and orchestrating AI agents within a governed claims operating model at scale. She also explores how to measure what actually matters: faster claims resolutions, greater accuracy, lower costs, and better outcomes for all.

A groundbreaking Guidewire-PwC study on AI in workers’ compensation explores five AI forces that will redefine this line through 2030. Here’s what it means to carriers: https://lnkd.in/gk6X-FHe Today, too much of the conversation around AI in workers’ compensation begins and ends with automation and cost savings. In the final installment of a three-part series from study coauthor and Guidewire Chief Evangelist Laura Drabik, you’ll learn what happens when carriers start leveraging AI to shift the line from process to recovery, reaction to prevention, and limited point solutions to an enterprise-wide advantage. Read now.

A Guidewire-PwC report reveals that AI is starting to separate workers' comp carriers into two groups— those struggling to achieve payoff and those already showing substantive results: https://lnkd.in/gsF8qPP7 In Part 2 of a three-part series from report coauthor and Guidewire Chief Evangelist Laura Drabik, you'll see how AI is beginning to generate real value in loss control, medical management, claims handling, and return-to-work (RTW) coordination. You'll also learn what carrier surveys reveal about the biggest barriers to scale, and how to overcome them. As adoption accelerates, the divide between AI winners and rivals will become less about vision and more about the ability to operationalize AI's value. Read now

On a new InsurTalk, Aviva Canada CIO Brett Fawbert offers insights on achieving core transformations that drive faster decisions, stronger execution—and lasting business agility: https://lnkd.in/gJ2uMquw As regulatory complexity rises and service expectations sharpen, replacing aging systems isn’t enough. Having led major transformations across multiple Aviva markets, Brett brings a unique perspective on how core, data, AI, and digital can work together to help carriers operate and adapt faster. In this episode, Brett joins host and Guidewire Chief Evangelist Laura Drabik to share candid lessons from Aviva Canada’s modernization milestones across policy, billing, and claims—and what it really takes to turn complex transformation into real operational lift in the age of intelligent insurance. Listen now.

Jury awards exceeding $10 million used to be outliers. Now, these “nuclear” verdicts are reshaping the economics of claims. Guidewire Chief Evangelist Laura Drabik explores how social inflation, plaintiff courtroom tactics, and litigation funding are fueling a verdict economy where the median value of a nuclear verdict now tops $51 million, and where the tactics behind them are going global. The good news: Advances in analytics are helping carriers respond earlier and more effectively, using claim scoring and escalation signals to defuse risk before it becomes far more costly. See how they’re getting ahead of it: https://lnkd.in/gYe5aSQH