Champ AI

Go Beyond Chatbots. Automate Support End-to-End. Champ AI is helping teams at Shef, Poplin, Arena Club and many others cutting support time using agentic AI.

Digital health marketplaces have changed what access to care can look like. They help patients find the right clinician and allow providers to reach people far beyond a local practice. Behind that experience is an operations team moving every provider through credentialing and payer enrollment. Part of the timeline belongs to the payer. Once Cigna receives an application packet, its credentialing process typically takes 45 to 60 days. A provider organization cannot control that review. But it can control how quickly a complete packet is submitted, whether a correction sits unanswered, how consistently status is checked, and whether an effective date reaches scheduling and billing. Champ can help digital health marketplaces automate this manual operational work behind credentialing & enrollment. When these marketplaces expand across states and payers, Champ keeps enrollment cases moving across the systems already in place. I wrote about the avoidable delay and manual work that create the hidden tax on provider growth. https://lnkd.in/gsTYb-fW

A browser automation is only as good as its thousandth run. Production portals change. Sessions expire. Pages load in strange orders. Edge cases arrive without warning. Champ handles that complexity behind the scenes. Every workflow begins with a deterministic path, repairs itself when the interface changes, and brings in AI when judgment is useful. We own the outcome so you don't have to spend time battling broken bots. We wrote about what it takes to run browser automation reliably in production. https://lnkd.in/gxefxQRV

96% of patient insurance eligibility checks in US healthcare are electronic. And yet eligibility is still one of the biggest causes of claim denials. After running these checks in production every day, we learned why this gap exists: the electronic transaction is answering the wrong-sized question. It can usually tell you: “Is this coverage active?” But providers need to know: “Can we treat this patient, for this service, under this program, with this provider, and get paid?” The gap is why so much eligibility work still happens across payer portals, spreadsheets, browser tabs, phone calls, and internal know-how. We wrote about why more APIs, RPA, and offshore headcount have not really fixed this, and how Champ is fully closing the gap now for our customers. https://lnkd.in/g_wRNhE2

Browser and voice AI Agents built for healthcare. Credentialing, Eligibility, Intake and Prior-Auths all handled by Champ.

Browser and voice AI agents for payer portals, credentialing platforms and clearinghouses. Built specifically for healthcare operations