Informed Medical Inc

A family asks for medical records. Often, an attorney is already in the picture. See what happened when a care conference at this stage led about a third of families to drop the request. Watch the video to learn what to do next. #RiskManagement #SNFLeadership #LongTermCareLaw #NursingHomeOperations

Unrealistic expectation. Negative outcome. Frustration. A call to the state. A records request. A lawsuit. Nursing home lawsuits often follow a pattern. Watch the on-demand video to see each step and where your team can step in. #NursingHomeLitigation #RiskManagement #SNFCompliance #LongTermCare

Some families skip the state and call an attorney first. The attorney often calls the Department of Health anyway. Why? It's a free investigation, and any deficiencies make a lawsuit easier to file. Watch the video to learn how this plays out. #NursingHomeLitigation #SNFCompliance #SurveyReady #NursingHomeAdmin

Plaintiffs' attorneys say families sue for three reasons: guilt, greed, and grief. Denial and anger often start when a family moves a parent in. Watch the on-demand video on how to respond before trust breaks down. #SkilledNursing #FamilyCommunication #RiskManagement #AssistedLiving

Great bedside care is not enough on its own. The standard of care also needs documentation and communication. When a family expects more than the standard of care, that gap can still lead to complaint visits and litigation. Watch the on-demand video on how to close it. #SkilledNursing #StandardOfCare #RiskManagement #SNFLeadership

When a resident declines, the F-tags leave two options. The facility failed, or the decline was unavoidable. To show unavoidable, you need evidence. Watch the on-demand video on what that evidence looks like, from admission on. #FTags #SNFCompliance #RiskManagement #NursingHomeQuality