IDEA Training Collaborative

Disparities in treatment, outcomes, and lived experience don't come down to luck or effort. They come from systems, and systems can be understood and changed. Anti-Racism & Anti-Oppression (ARAO) gives frontline staff, supervisors, and leadership teams a working understanding of how oppression and racism operate at both micro and macro levels across Canadian systems. Led by Vania Patrick-Drakes, the session pairs historical context with introspective exercises, group discussion, and case studies, then moves into privilege, intersectionality, and practical strategies you can actually use. Participants leave able to identify oppression and racism at the individual and systemic level, articulate their impact on people and organizations, and apply anti-racist, anti-oppressive practice with confidence. October 9, 2026 · 9:30 AM to 4:30 PM · Live online via Zoom Instructor: Vania Patrick-Drakes, PMP, PhD Candidate, MSc, BSc Details and registration: https://lnkd.in/gunnRUHr #AntiRacism #EquityDiversityInclusion #SocialServices #ProfessionalDevelopment #AntiOppression

Invest in your professional development for less. IDEA Training Collaborative is offering a special $100 CAD promotional rate for next week’s Intro to Counselling Skills course, a savings of $40. Working in shelters or social services, or starting your career in the sector? Consider joining us for this live online training opportunity. October 1, 2026 9:30 a.m. to 4:30 p.m. | Live online Promotional rate: $100 CAD To access this offer, contact Maya at [email protected] or Riaz at [email protected] directly and mention the October 1 session. Share this opportunity with a colleague or team member who’s interested in developing their counselling skills. #IDEATraining #CounsellingSkills #SocialServices #ProfessionalDevelopment

Book your team's CPI certification for October 2. CPI Non-Violent Crisis Intervention (Crisis Prevention Institute, 3rd Edition) is the recognized standard for preventing and de-escalating medium- to high-risk behaviour using non-restrictive methods. Participants practise verbal de-escalation and disengagement techniques designed for the realities of shelter, housing, and homelessness work. Blended delivery: self-paced online modules plus one full in-person practical day, so scheduling around shifts stays manageable. October 2 · 9:30 AM – 4:30 PM · In person · $230 per person Register: https://lnkd.in/gUFYYF2v #CPITraining #CrisisPrevention #DeEscalation #TeamTraining #ShelterSector #StaffSafety

Every frontline conversation is a chance to build trust — or lose it. Introduction to Counselling Skills covers the essentials for working with clients across community settings, including the housing system: foundational communication techniques, building rapport, active listening, holding boundaries, and practical counselling strategies. Case discussions and role plays give you a safe place to practise before you're using these skills in a real conversation. September 25 · 9:30 AM – 4:30 PM · Live online · $140 per person Register: https://lnkd.in/g8CYUcpT #CounsellingSkills #ActiveListening #Boundaries #HousingSupport #FrontlineWorkers #SocialServices

Join Steve Lister Live Online September 16th, 2026 to explore the dynamics of conflict and learn how addressing it constructively can foster growth and strengthen relationships. You will develop practical skills in active listening, identifying needs, using “I Statements,” managing difficult behaviors, applying de-escalation techniques, and navigating challenging conversations toward positive, win-win outcomes. Head to the website and reserve your space now: https://lnkd.in/e4_Pmmwv #ConflictResolution #ActiveListening #DeEscalationTechniques #WinWinOutcomes #RelationshipGrowth #ChallengingConversations #PersonalDevelopment #CommunicationSkills

Explore our upcoming courses this August! From Trauma-Informed Care to Anti-Racism, we offer valuable training tailored for city-owned shelters and community-based agencies. Gain the skills you need for compliance and enhanced client care. 🌟 Check out our full course calendar at: https://lnkd.in/g2wGsPpr #Training #ProfessionalDevelopment #CommunityCare #SkillBuilding #ClientSupport #MentalHealthAwareness #SocialJustice #AugustCourses