HealthMark Group

Healthcare providers nationwide are struggling with an ever-increasing volume of requests—from patients, third-parties, auditors, you name it. The good news? HealthMark’s certified release of information specialists and tech-enabled workflows transform your process by: ✅Improving request turnaround times, leading to happier patients ✅Boosting compliance with structured, standardized workflows. ✅Giving your staff time back for what matters most: patient care Don’t let your medical record backlog weigh you down. Streamline your release of information process when you partner with HealthMark!

Struggling to keep up with the compliance demands of managing medical record requests? You’re not alone. Providing timely, accurate and (most importantly) compliant access to medical records is challenging to say the least. When you partner with HealthMark: ✅ All requests follow a structured, uniform process ✅ Each request goes through 4 different quality checks ✅ Proprietary technology checks for errors and misfiles ✅ 100% of eligible staff are certified release of information specialists ✅ We follow evolving regulatory requirements and adjust workflows as needed

EHR systems helped digitize patient data storage. So why not digitize the medical record release process? Your patients (and requestors) could have a fast, simple, electronic experience when it comes to record requests – no username or password required. Another perk? With an automated process, you and your team get back valuable time.

Providing timely, accurate and compliant access to medical records is one of the biggest administrative burdens facing healthcare organizations. And to make matters worse? The costs associated with managing this function are often hidden. Hidden costs associated with release of information can include: 👀 Labor and benefits to keep a fully staffed team (in high turnover roles) 👀 Lost time spent tracking down medical record requests 👀 Reallocating resources when unexpected payer audits arise 👀 Compliance risks that could lead to costly penalties 👀 Providing support, making copies, maintaining supplies and more

Are your medical record requests getting out of control? You’re not alone – we hear from healthcare teams across the country that they’re overwhelmed by a growing flood of requests. Here's how HealthMark can make your life easier: ✅ Improved patient satisfaction with faster turnaround times ✅ Reduced administrative burden on your team ✅ Increased compliance with a secure and structured process Don’t let medical record requests slow you down. Learn how to streamline your process today.

At a time when record requests and audits are increasing, predictability is the difference between daily fire drills and a process teams can rely on.