Gorilla - Energy Margin Intelligence

A retailer won a C&I deal by bundling a PPA with flexible purchasing. Then billing couldn’t put the PPA on the invoice. Someone built a workaround, but then the margin sales had won went on fixing bills and explaining them to the customer. Most billing RFPs never ask the question that would have caught it.

Your in-house pricing model works, but the handful of people who understand it are the risk. When one of them leaves, the knowledge leaves too, and the system becomes fragile. Add the maintenance team you have to keep staffed, and the reasons that justified the build start to disappear. Find out why energy retailers are turning away from self-builds.

Two customers. Same profile, same tariff, and identical on every report you run. Once MHHS settles them, one turns out to be costing you money every weekday. The other is overpaying and about to leave. Gorilla CTO Joris Van Genechten on what retailers should do once they can see the difference.

What does an AI rollout actually look like once the pilot is over? Baringa is joining The Energy Edge: Agentic Frontier to answer exactly that. Ryan Thomson and Benjamin Dugauquier will lead The AI Rollout Playbook workshop, giving energy leaders practical guidance for taking AI applications from demo to deployment. Join un on 17 November, Kings Place, London: https://lnkd.in/edY4KvZ6

Margin is won or lost somewhere between the wholesale trade and the cash in the bank. For most energy retailers, that stretch is still held together by spreadsheets and manual handoffs. Agentic AI is about to rewrite it, and few people are better placed to explain how than Don McDonnell. 🎤 Don has spent three decades where energy markets meet software. He led strategy for more than 50 trading clients at ETRM vendor KW International and is co-credited with coining the term 'Enterprise Asset Management'. Today he runs AWS's global strategy for AI partner solutions in energy. At The Energy Edge on 17 November, Don will deliver 'Wholesale to Cash: Agentic AI and the New Margin Advantage'. He'll look at what changes when AI agents act across the whole chain, from hedging and pricing through to billing, and what separates the retailers who pull ahead from those who get left behind. We've already seen some of that work in action. Working with Amazon Web Services (AWS) we helped a major UK retailer cut residential pricebook creation from 10–14 days to under 4 hours, with 75% fewer errors reaching SAP billing: https://lnkd.in/eQu3WP53 🔋 Don's keynote is about what comes next. Kings Place, London. Save your seat: https://lnkd.in/edY4KvZ6

Another partner joining us on stage at The Energy Edge: agentic frontier. Neil Procter is Technical Director & Chief Architect at Inardua, where he leads the technical and architecture teams building enterprise Salesforce solutions for energy and utilities. He came to Inardua from Centrica, where he ran customer platforms spanning £2bn+ in revenue and five million customers across British Gas and Hive. At The Energy Edge, Neil will demo live what Inardua have built with Gorilla: a CRM agent, in production, working directly on real margin data. Be the first to see a real agent at work. Join us in London on 17 November: https://lnkd.in/epZTcrP4 🚀