eVolpe Consulting Group

We help you turn scattered Zendesk reporting into a single dashboard leadership actually trusts - without losing the detail each team, country or department needs to do their job. Let's talk and sort your Zendesk out together!

Not an implementation. Not outsourcing. A sparring partner for your team - someone who's already made these Zendesk decisions before and can help you make yours with more confidence. Ask about our flexible hourly package, scaled to what your team actually needs.

Voice, web chat, AI Agent - expanding into new channels sounds simple until your current setup can't keep up. Before you launch anything new, let's check whether your existing Zendesk configuration, routing and knowledge base can actually support it. Better to find out now than after go-live.

"Hey, how do I do this in Zendesk?" -a million messages, one recipient. If every configuration change, every routing decision, every "quick question" runs through one person, that's not a system anymore, that's a dependency. Let's share the load and sort your Zendesk out together.

"Hey, how do I do this in Zendesk?" - a million messages, one recipient. If every configuration change, every routing decision, every "quick question" runs through one person, that's not a system anymore, that's a dependency. Let's share the load and sort your Zendesk out together.

Headquarters, branches, pilot rollouts in new countries - one Zendesk instance can still work consistently for all of them. We help enterprise teams standardize configuration, automations and reporting across borders, without forcing every branch into the exact same workflow. Let's unify your Zendesk together!