Crobox

Sagent is live. 🎉 🍾 Shoppers can ask for what they need in plain language and get a real answer. On your site, and on your shop floor. "I need a jacket for a wet commute, I run hot, under 200 euros." Sagent reads the goal, the context, and the constraint, checks all three against your enriched product data, and comes back with two options and a reason for each. Three things we care about. It asks questions back. The best associates always do. It stays inside your catalog. When nothing genuinely fits, it says so. It learns why your shoppers buy, and hands that back to you as insight you can use in merchandising and product development. Sagent runs alongside Product Finder, our structured guided flow. One is a conversation, one is a walk-through, and both end with a shopper who feels sure about what is in their cart. If guided discovery is anywhere on your 2027 roadmap, this is the right month to start the conversation. #Ecommerce #GuidedSelling

Carts & Courts Never held a padel racket? Perfect. Neither have half the guest list. Two hours of padel with people who spend their days thinking about product discovery. No talks, no demos, no badge scanning. Just rackets, drinks, and good conversation. We'll cover the basics on the court. Come as you are. Hosted by Crobox and Replenit. 📅 Thursday, October 29 📍 Padel NEXT Amsterdam 🕓 Doors open at 16:00 Sign-ups open here: https://lnkd.in/e53mY7vS #Ecommerce #ProductDiscovery #Padel

Acquisition costs keep climbing. Post-click conversion stays flat. That gap isn't a media problem — it's a product experience problem. Every shopper who lands on your site has been paid for. When the post-click experience can't support a confident decision in a complex category, that spend walks out the door. Sagent fixes the moment after the click. It guides high-intent shoppers from hesitation to decision — turning existing traffic into completed purchases without raising your CPA. Your next conversion is already on your site. Sagent helps you keep it.

It's not a footfall problem. It's not a product problem. When 2 in 3 shoppers leave complex-category stores without purchasing, it's a decision support problem. They wanted to buy. They just couldn't confidently choose. Sagent puts a digital product expert in every aisle — available 24/7, always consistent, never busy. It walks shoppers through complex decisions and gets them to a confident yes. Reduce walk-outs. Recover lost sales. Scale your best expert advice.

Your roadmap is full of feature investments. But which ones actually help shoppers decide? Without behavioural data from the moment of decision, it's hard to know whether a new filter, a comparison tool, or a richer PDP is moving the needle. Sagent tracks what shoppers ask, what they weigh, and what drives them to convert — in complex, high-consideration categories. Stop shipping features on intuition. Start building with evidence from real shopper decisions.

Your ROAS report doesn't lie. The click happened. The budget was spent. But in complex categories — outdoor, electronics, baby, DIY — too many shoppers land, browse, and leave without buying. Not because demand is low. Because the product experience doesn't help them decide. Every unguided visit in a high-consideration category is a conversion your media spend already paid for — and your site gave back. Fix the moment after the click. Turn existing traffic into revenue without increasing spend.