CPS Corporate Project Solutions

Experience the power of Dynamics 365 Contact Centre in our upcoming webinar. Discover its capabilities, from unified management using CPS PowerShell modules to scalable licensing options tailored for modern businesses. Empower your team with cutting-edge tools designed for success. When: Thursday 5th February, 2026 at 10:30am Where: Online How to Register: Click Below

Join us, CPS - Microsoft Copilot & Copilot Agent Partner of the Year, to explore the potential of Dynamics 365 for revolutionising your contact centre operations. Operational efficiency is everything, but traditional contact centres are expensive, manual-heavy, and slow to scale. Discover innovative ways to integrate voice, chat, email, and social platforms into a unified system powered by cutting-edge technology tailored for decision-makers like you. Join our webinar on Thursday 5th February at 10:30am to see how Dynamics 365 Contact Centre enables operational leaders to: 💰 Reduce cost-to-serve with automation ⚙️ Streamline contact centre operations 🧠 Improve forecasting and resource planning 📉 Cut call handling and resolution times 🔗 Integrate Teams, Dynamics, and voice into a single platform You’ll also see a concise live demo.

Are you ready to redefine your approach to customer engagement? Attend the Dynamics 365 Contact Centre Webinar by CPS and learn about intelligent solutions designed for modern challenges. Experience how seamless communication tools integrated with AI features empower efficient issue resolution and exceptional experiences. When: Thursday 5th February 2026 at 10:30am Where: Online How to Register: Click Below

Running a contact centre is hard enough, disconnected systems shouldn’t make it harder. On Thursday 5th February at 10:30am, see how Dynamics 365 Contact Centre helps Contact Centre Managers: ✔️ Reduce agent effort with unified tools ✔️ Speed up onboarding and training ✔️ Improve first-contact resolution ✔️ Route enquiries to the right agent automatically ✔️ Give you real-time dashboards and insights Plus a quick, practical product demo. If you want smoother operations, happier agents, and fewer escalations — don’t miss this one. 👉 Save your seat

Your customers expect fast, personalised, and consistent support across every channel, but legacy tools make that almost impossible. Join our webinar on Thursday 5th February at 10:30am to learn how Dynamics 365 Contact Centre helps service leaders: ✨ Improve CSAT and customer journeys 📉 Reduce handle times and contact volumes 🤖 Use AI to automate repetitive enquiries 📞 Deliver seamless voice, chat, email & social service 📊 Give supervisors real-time visibility Plus: a short live demo of the platform in action. If improving customer experience is your priority for 2026, this session will be invaluable.

Find out what your organisation needs to do to govern your AI tools, strengthen security and protect your people and data, and how Microsoft 365 E7 (Frontier Suite) can help.