CitySwift

For Nick Owen, Head of Performance Delivery at Transport for London, bus performance is personal. "I love nothing more than bringing my kids up to London and getting on a red bus, and knowing that I've played a small part in getting that bus where it was supposed to be." That’s why TfL and London’s operators share the same platform, with full access to the same data. As Nick puts it: "We are aiming for the same outcome, which is that improved service for customers." #PublicTransport #LondonBuses #PassengerExperience

A big day at CitySwift. Today we're sharing the results of our work over the last year with Transport for London and London's bus operators. London runs one of the largest and most complex bus networks in the world: 650+ routes and 5 million customer journeys every day. For the first time, TfL and its operators are working from one shared data platform to plan, simulate and prove the impact of changes before they reach the road. The results so far: ✅ Passenger Journey times on optimised routes down 1.5% on TfL's Journey Time Metric, which is an average of 27 seconds saved on every passenger journey ✅ Over 40% of the network reviewed and optimised on the road ✅ 200 routes improved at no additional cost ✅ More than 25 million hours expected back for passengers over 3 years, valued at £230M+ 27 seconds on a single trip doesn't sound like much. Across millions of journeys a day, it adds up to time people get back for work, family and everything else. A massive thank you to the teams at Transport for London, and especially Lorna Murphy and Nick Owen for leading the rollout. Thank you also to London's bus operators: Arriva UK Bus, Transport UK London Bus, Go-Ahead London, Stagecoach London, First Bus London, Metroline Ltd and Uno. You adopted the platform quickly and worked collaboratively to unlock the benefits. Watch Lorna and Nick talk about the programme in the video below, and read the full case study here: https://lnkd.in/dg_zeMX5 #PublicTransport #Buses #London #TfL

5 million passengers a day. Nearly 2 billion journeys a year. For Lorna Murphy, Director of Buses at Transport for London, all of that comes down to one thing: connection. "It's making sure people can get to work, to school, to leisure activities, the shops, whatever it might be. The bus is there to make that connection for them." That's why reliability matters, and why TfL and London's operators now manage bus performance from one shared source of data. #PublicTransport #LondonBuses #Mobility

One network. One source of truth. 25 million hours back for passengers. Transport for London (TfL) and London’s operators are using CitySwift to manage performance across 650+ routes, resulting in: ✅ 27 seconds faster on every optimised journey ✅ Over 40% of the network reviewed in 14 months ✅ 200 routes improved at no cost ✅ £230M+ in passenger time over 3 years #PublicTransport #LondonBuses #TransportData #AI

Avoid costly service planning mistakes by simulating the impact of network changes before they hit the road. Working with Transport for London and all London’s bus operators, in just 7 months, together we have: ✅ Created a single source of truth and streamlined collaboration for faster service change approvals ✅ Cut route review time by 50% ✅ Achieved £7M net cost savings See where your network is hiding performance gains: https://lnkd.in/dQZ3gWgp

Avoid costly service planning mistakes by simulating the impact of network changes before they hit the road. Working with Transport for London and all London’s bus operators, in just 7 months, together we have: ✅ Created a single source of truth and streamlined collaboration for faster service change approvals ✅ Cut route review time by 50% ✅ Achieved £7M net cost savings See where your network is hiding performance gains: https://lnkd.in/danaZUs3