Chainels

What sparked the industrial revolution? A need to work faster and get more done. From there, humans started inventing machines that could push past what our own hands could do. Then came the computer, suddenly processing information at a speed we could never reach ourselves. We do this because we are aware of our capacity to achieve our goals within a certain time period. We feel when manual work is preventing us from doing the work that actually gets us to our goal. Given how many years since the industrial revolution and the invention of the steam engine, you'd think we'd have cracked the code now. All repetitive + manual labour would be non existent. Yet, we so many retail portfolios still have huge gaps in their operations that are being wasted with manual work that could be easily automated. This report makes the above statement very real. It shows where time is disappearing in day to day operations and how much of it can be reclaimed when teams stop carrying unnecessary manual work. 👉 Go ahead and download the report today to find out more (link in comments).

We often talk about how digitalisation improves operations, but this report shows what that means in practice. It is not just about faster communication or better workflows, it is about how these changes impact real numbers on the balance sheet. 💶 Our marketing team did a great job turning months of research into a clear story. 👏 Watch the short video below and take a look at the full report to see what measurable tenant experience really looks like. Download the report here 👉 https://lnkd.in/eDaa9_Qg #Chainels #Retail

We analysed 3 of the biggest retail portfolios in Europe, surveyed 54 store managers, and interviewed 9 Centre Managers to uncover the real ROI of tenant experience software. Here’s what stood out most: • The average centre team saves the equivalent of 1 full-time employee per year. Because their time isn’t spent doing work that requires a lot of back and forth as tasks like daily turnover, permits and technical issues. • 2,400+ hours saved per centre each year. That’s hours where centre managers can finally spend time improving performance. • Every active tenant drives community metrics up. Engaged tenants submit data faster, resolve issues sooner, and take part in more events. Tenant engagement contributes to operational efficiency at scale. • Portfolio managers gain visibility they never had before. Daily performance data, communication history, and operational insights exist in one place and the data is connected. • The ROI isn’t abstract. It’s measurable. €250.000 average annual value per centre! The result of time saved, faster collaboration, and higher data quality across assets.

Day one in Cannes for MAPIC 2025! And this year, we can finally talk about the proof that is in the platform as we publish our latest research on the ROI of tenant experience software. Whether it is emailing back and forth about a service request in a store or chasing tenants to fill in spreadsheets with turnover data, it all adds up. The ROI Report shows how much time and money can actually be saved when you cut the fragmented way of working and connect everyone in one tenantOS. Across three European retail portfolios the results spoke for themselves: over €250,000 in annual savings per centre and more than 2,400 hours saved in operations. The full report is now live. Link in the comments!

How many apps do you know that save you a quarter million per centre, per year? Yeah, not many. Our ROI report shows you how much exactly you can save using a Tenant Experience Software like Chainels.

Tenant Experience Software earns its place when it actually delivers measurable value. We asked independent research firm Opinium to investigate how Chainels helps retail portfolios achieve clear ROI by providing the user-friendly, tenant-focused functionality that traditional ERP and custom tools often lack.