CGS (Computer Generated Solutions)

High-growth Fintechs scale faster with the right support. See how Nayax, a global Fintech powering commerce, payments, and loyalty across retail channels, partnered with CGS to streamline operations and expand globally with multilingual resources ensuring consistent service across regions. CGS provides specialized support teams trained across payments, digital commerce, and connected devices, helping fintech companies serve customers across regions. Download the Nayax case study to see what CGS can do for you.

Turning AI into a CX Advantage, not a buzzword AI isn’t just for tech giants. It’s transforming how mid-market companies serve customers—and John Samuel, COO at CGS, is leading that change. As the executive overseeing CGS’s digital transformation and AI-driven contact center operations, John ensures advanced technologies translate into stronger outcomes and exceptional service. Join John and Adrian Swinscoe, CX visionary and Forbes contributor, for a live session on how to compete—and win—through smarter CX frameworks and practical AI adoption. ✅ Learn how mid-market firms are applying AI to real CX challenges ✅ Discover simple frameworks that improve retention and customer satisfaction ✅ Leave with insights you can implement right away Wednesday, Nov 5 | 11 AM EST Register here today: https://lnkd.in/eiwBA4bX #CustomerExperience #AIDrivenCX #CXLeadership #DigitalTransformation

Most mid-market leaders face the same CX challenges as the giants: rising expectations, shrinking budgets, and limited resources. But what if you could out-serve them instead? Join CGS COO John Samuel and CX visionary Adrian Swinscoe on Wednesday, Nov 5 at 11 AM EST as they share actionable frameworks and AI-driven tactics that help leaner teams compete — and win — against larger players. -Learn where to focus your CX strategy for maximum business impact -See how AI delivers measurable results — without the hype -Walk away with frameworks you can apply immediately Save your seat today: https://lnkd.in/eiwBA4bX #CustomerExperience #AIDrivenCX #CXLeadership #DigitalTransformation

Big BPOs sell “AI miracles.” We deliver results your CFO can measure. See how a $2.6B SaaS leader scaled pre-IPO with CGS BPO—quietly, precisely, and profitably.

From hyper-growth to IPO: see how a SaaS leader cut costs 30–40%, raised CSAT 13 points, and scaled globally with CGS BPO. Looking to replicate this growth trajectory? Uncover the three phases of Total Experience (TX) built to scale. Download your copy of the case study now.

Scaling to IPO brings complexity, from customers to compliance. Swipe below for four key signs SaaS leaders look for and how outsourcing can help. Ready to see if outsourcing can help you scale with confidence? See where you stand—download the six-point checklist.