Cambrian Alliance Group

“The pressure of the contract is still more intense than ever. We haven’t got time to order from 15 places any more.” Gurnam Bhogal’s pharmacy in Cardiff has been part of the community for 44 years. But things have never been harder than now. Where pharmacies were used to hand-to-mouth delivery, 4 times a day - like he said to us, “those days are gone.” There are less deliveries, more surcharges and falling reimbursement. That’s why he needed help to get on top of his ordering. And why he loves Ula's help as his Business Manager. He has an expert on his side, to help; 📈 Analyse their monthly purchasing profit report 🚀 Hear how other pharmacies are using e-CASS to adapt and innovate 💊 Identify items they can order differently In difficult times - pharmacies need more than just technology, they need a partner.

Us: What would you do without Ula as your business manager? Gurnam: “Close the shop, and run!” 😂 It was so lovely to chat to Gurnham Bhogal at his Rumney Pharmacy - and amazing to hear how much help Ula is for him! Why? Because like he says, ”Having approachable people like Ula helping us is a big help in our lives.” Every month he makes sure they find time to chat with Ula, to build confidence in their buying through; - Looking at their monthly purchasing profit report - Hearing how other pharmacies are using e-CASS to adapt and innovate - Identifying items they can order differently That’s how being a Cambrian Alliance member is different - having a team and advice you can rely on.

📞 …………………… 👩⚕️ Sometimes you just need someone on the end of the phone Or better, have Ula in branch. 🙋♂️ Hands up who’s waited for weeks to receive invoices, troubleshoot lost items or query pricing problems? All that order admin can be overwhelming. And sometimes you just want answers to the myriad commercial complexities you face as a pharmacy owner asap. With available time compressed to a pinpoint, pharmacy owners need a helping hand. Luckily for Dhiran, he has Ula as his business manager. She’s able to regularly meet him - not just to troubleshoot speedily, but to pass on her wholesale expertise. That could be monthly meetings to give Dhiran the macro view of his ordering, advising on how changes to his cascade could impact him or helping to train his team on new features. So it’s not just crossing t’s and dotting i’s or queries - we’re helping build a robust ordering system for the team at Stroud Road Pharmacy to be fit for the future. And for that - you need someone like Ula on the end of the phone.

"If you haven't got help as a pharmacy, it's impossible. But when you find help from Ula - it's always good." It was so lovely to chat to Gurnham Bhogal at his Rumney Pharmacy - and amazing to hear how much help Ula is for him! Why? Because like he says, ”Having approachable people like Ula helping us is a big help in our lives.” Every month he makes sure they find time to chat with Ula, to build confidence in their buying through; - Looking at their monthly purchasing profit report - Hearing how other pharmacies are using e-CASS to adapt and innovate - Identifying items they can order differently That’s how being a Cambrian Alliance member is different - having a team and advice you can rely on.

Dhiran gets help from Ula to make the most of his medicine ordering. Our members have a partner to give objective advice on how to navigate the complexities of ordering. Get help to setup, manage and alter your e-CASS cascade, in a way that suits you. Chat to our team of business managers today.

Spend time with patients, not supplier portals. See how e-CASS can reduce owings and give you clarity on how to order medicine for your pharmacy.