Asendia

1 international delivery out of 3 fail to meet customer expectations. 😰 This shortfall defines the challenge facing global retailers today: the risk of disappointing hardwon customers in new territories has never been higher. Reasons range from border delays and tariff complexity, to inconsistent carrier performance and customer communications problems... In the end, success in 2026 will belong to those who move beyond ambition to action: making targeted investments in the capabilities that matter most to international customers. Read our e-book to find out what the most successful retailers are doing to bridge the gap: https://lnkd.in/efTSNn2u/?utm_campaign=AsendiaBeyondBorders-CX-Extension-2026&utm_source=linkedin&utm_medium=paid&utm_id=1216210366&hsa_acc=500709524&hsa_cam=1216210366&hsa_grp=912243216&hsa_ad=1644880246&hsa_net=linkedin&hsa_ver=3 #CX #CrossBorder #Retail #Delivery #Ecommerce #Logistics

Reaching Switzerland is only part of the opportunity. The real value is creating an experience Swiss shoppers can recognise, trust and choose.

A trusted delivery experience can give Swiss shoppers the confidence to choose you — and come back.

For Swiss shoppers, delivery can shape how the whole experience feels. From clarity to convenience, every step can influence confidence and perception.

Switzerland can feel complex from the outside. Discover what Swiss shoppers expect — and how those expectations can help guide your next growth opportunity.

Expanding into new markets can open exciting opportunities for retailers, but growth doesn't come from geography alone. There are tons of elements influencing growth, and one of the most important criteria is Customer Experience. When expectations are met, retailers earn trust and loyalty. When they are not, customers quickly look elsewhere. Our latest Beyond Borders study revealed that 29% of deliveries fail to meet customers' expectations. (https://lnkd.in/ephKUcPU/?utm_campaign=AsendiaBeyondBorders-CX-Extension-2026&utm_source=linkedin&utm_medium=paid&utm_id=1216210366&hsa_acc=500709524&hsa_cam=1216210366&hsa_grp=910536126&hsa_ad=1636756366&hsa_net=linkedin&hsa_ver=3) We explore the risks and impacts of poor Customer Experience on businesses. On the other hand, we give useful tips on how to bridge the gap by presenting what the most successful brands are doing. #Retail #Growth #CustomerExperience #Logistics #Ecommerce #Delivery