Andersen Lab

Level 1: 50 alerts a week. Level 2: muting the alert channel. Level 5: AI does the work, a human hits Approve. Most teams are stuck somewhere between 2 and 3. On November 4, Roman Gorge and Nikolai Lidetckii (Andersen) walk through the full path in IT ops and support: what AI can sort and suggest, and where a human still signs off. Register for the live webinar: https://lnkd.in/etvQ5XVV 📅 November 4, 2026 | 🕒 17:00 CET | 16:00 GMT | 20:00 UTC+5 | 10:00 CST | 💻 Online #AIOps #ITOperations #CustomerSupport #SRE #DevOps #Andersen

Let AI fix prod on its own? Or still have a database tomorrow? Autonomy sounds great until nobody approved the delete. On November 4, two Andersen experts show where AI can act alone in IT ops and support, and where a human approval step has to stay. Register for the live webinar: https://lnkd.in/euRWhi3C 📅 November 4, 2026 | 🕒 17:00 CET | 16:00 GMT | 20:00 UTC+5 | 10:00 CST | 💻 Online #AIOps #ITOperations #CustomerSupport #SRE #DevOps #Andersen

AI: “I found the problem.” Us, still waiting for the fix. Finding the signal is the easy part. The hard part is getting from signal to fix without a risky guess. On November 4, Roman Gorge and Nikolai Lidetckii (Andersen) show how that works in IT ops and customer support. Register for the live webinar: https://lnkd.in/e2ddT4ct 📅 November 4, 2026 | 🕒 17:00 CET | 16:00 GMT | 20:00 UTC+5 | 10:00 CST | 💻 Online #AIOps #ITOperations #CustomerSupport #SRE #DevOps #Andersen

AI projects don’t fail because of the algorithms. They fail because the data underneath isn’t ready. On 12 November at 17:00 CET, Roman Gorge ( Andersen Lab) and I are going live to show how to get from data chaos to AI-ready on Microsoft Fabric 60 minutes. Save your seat 👇 https://lnkd.in/d_cUHxcC Microsoft Promise Group APN Promise

Your on-call can filter out 99.9% of alert noise and still miss the incident that costs $300k an hour. That's not a contradiction. It's what happens when triage is treated as solved instead of as the actual problem. I'm speaking at "AI-Assisted Operations & Support: From Signal to Fix" on November 4th, together with Nikolai Lidetskii. We'll look at why ~80% of incidents never need a code fix, what it takes to triage and correlate signals before an agent acts, and where the human-approval boundary has to stay — on the prod-changing decision, not the routine one. If your team is drowning in alerts and you're not sure AI is pointed at the right problem, this one's for you. Register here: https://lnkd.in/evnTcSUt November 4th, 17:00 CET, online. #AIOps #ITOperations #CustomerSupport #SRE #DevOps #Andersen

A support team can put AI on every ticket and still watch CSAT slide. That's not a fluke. It's what happens when deflection becomes the metric instead of resolution quality – Klarna did the work of roughly 700 agents with AI, then walked it back on quality. Ill be joining Roman Gorge on November 4th for "AI-Assisted Operations & Support: From Signal to Fix". We'll walk through why agent-assist beats full automation, what a safe routine-ticket workflow actually looks like, and where the escalation line has to stay human. If you're deciding how far to push AI into your support queue without losing the customers on the other end, join us. Register here: https://lnkd.in/djC3wUTN November 4th, 17:00 CET, online. #AIOps #ITOperations #CustomerSupport #SRE #DevOps #Andersen